Telehealth Certification Institute

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About Us

The Telehealth Certification Institute, LLC, delivers comprehensive telehealth training and consultation services to a global network of healthcare organizations and professionals.

We provide healthcare organizations and clinicians with the ethical, legal, technological, and clinical framework for conducting telehealth sessions effectively.

Raymond Barrett created the Telehealth Certification Institute, LLC (TCI) in 2014 to provide telehealth and telemental health providers with the ethical, legal, technological, and clinical framework for conducting telehealth sessions effectively.

Through TCI’s online CE marketplace of over 200 courses (including the popular TeleMental Health Training Certificate program), over 45,000 providers have been trained. The Telehealth Certification Institute has proudly equipped healthcare clinicians, educators, and medical practitioners to serve their communities, increasing patient access, and provider flexibility.

As part of its mission to serve the community, the Telehealth Certification Institute offers regular free webinars and continuing education opportunities for telehealth professionals. TCI’s strong reputation has been molded by its consultees, their healthcare and education networks, and thousands of satisfied alumni.


Providers Trained


Specialized Courses


Years teaching


Free Webinars Yearly

Our mission is to equip healthcare professionals with exceptional continuing education and networking opportunities, empowering them to deliver the highest quality care.

Our vision is for everyone to easily find a qualified, knowledgeable, and ethically trained behavioral health clinician.

We value those we serve and work with. Telehealth Certification Institute LLC does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, the appointment to and termination from its advisory board, hiring and firing of staff or contractors, selection of instructors, selection of partners, and providing of services.

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Ed Glauser is a licensed professional counselor in Georgia with over 26 years of counseling experience. As a Distance Credentialed Counselor, he actively practices distance counseling in private practice, and is a dynamic and engaging educator.

Ed currently serves on the Georgia DBHDD (Department of Behavioral Health and Developmental Disabilities) Leadership Council and Region 2 Board, and is committed to advocating for greater access of telemental health counseling services for underserved populations.


Christopher Keller, PsyD is licensed as both a psychologist and a mental health counselor in New York. He is also certified as a Distance Credentialed Counselor (DCC). Dr. Keller has experience providing mental health services in a wide variety of settings including Residental Treatment Centers (RTC), a Residental Treatment Facility (RTF), community mental health clinics, group and private practices, and at an Intensive Psychiatric Rehabilitation Program (IPRT).

Currently, he manages an outpatient mental health clinic and is in private practice. His work experience includes providing individual counseling, group counseling, and psychological testing to children, adolescents, and adults. He also provides clinical supervision to licensed professionals, professionals working towards obtaining their license, and to gradute students pursing their master's and doctoral degrees in the fields of Mental Health Counseling, Clinical Psychology, and Rehabilitation Counseling.

Social Worker

Stephanie E. Moultrie is a licensed clinical social worker in the state of Georgia with over 19 years experience.

Ms. Moultrie is an active telemental health provider, experienced in working with a wide spectrum of clients and organizations.

Occupational Therapist

Dr. Mary Schmitz, OTD, OT/L has been an occupational therapist since her graduation in 1985 and by 2016 had obtained her Post-Professional Doctorate from Quinnipiac University.

Working in nearly all practice areas at some point throughout her career, the one on one relationship has brought her the most satisfaction. It is this experience with people of all ages that informs the development of individualized treatment planning with her clients and their caregivers. In addition to her employment, she has extensive volunteer roles in three state Occupational Therapy associations including having founded & chaired the Arizona Occupational Therapy Association Telehealth Special Interest Section since July, 2020. Other community volunteer roles she has pursued have been with the Multiple Sclerosis Society, COPD Foundation, and the Arthritis Foundation. Through her current role as secretary to her local Community Emergency Response Team (C.E.R.T.) in Bullhead City, Arizona, Mary is contributing in her local region to expanding the role of the occupational therapist in the area of emergency prevention and response. Her most recent projects also include preparing a poster presentation for the World Federation of Occupational Therapy Conference as well as collaboration with the Arizona Telemedicine Program and the Arizona Physical Therapy Association in order to develop a series for Telehealth Training to Allied Health Professionals in the SW Region.

Play Therapist

Althea T. Simpson, MBA, LCSW, RPT-S, is the founder of Brighter Day Therapeutic Solutions, Unicorn Life Training, and the Black Play Therapy Society. She is a Licensed Clinical Social Worker, Registered Play Therapist-Supervisor and Certified LEGO® SERIOUS PLAY® Facilitator.

Althea has a passion for helping children, adolescents, adults, and families from diverse backgrounds and dealing with a range of concerns go from “Hurt to Healed.” She specializes in trauma recovery and has an active psychotherapy practice in Woodbridge, Virginia.

Althea uses the LEGO® SERIOUS PLAY® method to help individuals and families address a variety of mental health issues. She also facilitates skill enriching workshops to teach mental health professionals’ therapeutic techniques that can help empower their clients to move through the therapeutic process. 

Althea has delivered presentations for numerous organizations, community events, and professional conferences and seminars.

Board Certified Coach; Approved Clinical Supervisor; Certified Professional Counselor Supervisor; Nationally Certified Counselor and Distance Credentialed Counselor

Ruby L. Blow, MA, LPC, NCC, BCC, CPCS, ACS, DCC, BC-TMH is the owner of Developmental Counts, an organization that specializes in the development of mental health professionals. In 2015 she completed 10 years as an adjunct faculty member at Argosy University Atlanta's counseling program.

Her professional mission is to create the space and conditions for people to meet their professional potential. She does this via continuing education workshops, licensure supervision, and consultation/coaching services. For the past 20 years, she has provided counseling services for individuals, couples, and families. She is the recipient of the 2012 Counselor Educator of the Year Award by the Licensed Professional Counselors Association of Georgia. Her specialty topics include ethics, clinical supervision, telemental health and multicultural factors.

Addiction Professional

Dr. Malcom Horn, PhD, LCSW, LAC, SAP, MAC, started her career working with the elderly and adults with disabilities. She has over 10 years of progressive clinical experience working with the complex diagnoses that often accompany addictions and co-occurring disorders. Malcom started working specifically with addictions in 2006 when she moved to Billings and started working at Rimrock. She coordinates the continuing education for licensed staff, ensuring they have opportunities to appropriate continuing education units to improve their skills and ability to meet the needs of clients. Malcom also supervises and coordinates the internship program and ensures all learning objectives are met. She provides educational lectures and workshops to patients and community members and also conducts adjunctive group, family, and individual therapy.

Malcom received her Master’s in Social Work from Walla Walla College, is a Licensed Clinical Social Worker and is licensed by the state of Montana as an Addiction Counselor. She also has accreditation from the NAADAC (National Association of Alcohol and Drug Addiction Counselors) as a Masters level Addiction Counselor. She is a SAP (Substance Abuse Professional) certified by the DOT through NAADAC as well as the only nationally certified intervention professional (NCIP) in Montana. Malcom was the President of the Montana Association of Drug and Alcohol Counselors from 2015-2017 and is the current regional vice president for the national association. She is the president of the Montana chapter of the National Association of Social Workers and teaches two courses at Montana-State University-Billings. Malcom completed her Ph.D. in psychology in April of 2019.


Couple and Family Therapist

Katherine M. Hertlein, Ph.D., is a Professor in the Couple and Family Therapy Program in the Department of Psychiatry and Behavioral Health at the University of Nevada, Las Vegas School of Medicine. She received her master's degree in marriage and family therapy from Purdue University Calumet and her doctorate in human development with a specialization in marriage and family therapy from Virginia Tech. Across her academic career, she has published over 100 articles and book chapters and 12 books..

Recently, Dr. Hertlein and co-authors/editors published second editions of Systemic Sex Therapy and A Clinician's Guide to Systemic Sex Therapy. These two books are used in over 30 couple and family therapy training programs around the U.S. In 2017, A Clinician's Guide to Systemic Sex Therapy was awarded the 2017 Book Award and the 2017 Integrative Approaches in Sex Therapy Award from the American Association for Sexuality Educators, Counselors, and Therapists. 

Dr. Hertlein has also produced the first multitheoretical model detailing the role of technology in couple and family life and written two books on technology in family life. She also served as a member of the Coalition for Technology in Behavioral Science in preparing the competencies of telebehavioral health. Dr. Hertlein has won numerous awards for research, teaching, mentorship, and supervision across her career including the Nevada System of Higher Education’s Regent’s Rising Researcher Award, the Barrick Scholar Award, and the Distinguished Barrick Scholar Award from UNLV. Dr. Hertlein was also awarded a Fulbright Core Scholar Award (2018-2019) and, in this role, served as a Guest Lecturer and Guest Researcher at the University of Salzburg in Salzburg, Austria. Dr. Hertlein is also the Editor-in-Chief Journal of Couple and Relationship Therapy. Dr. Hertlein’s work has been featured in numerous media outlets including BBC, Cosmopolitan, Men’s Health, The APA Monitor, Psychology Today, The Atlantic, and The Huffington Post. She lectures nationally and internationally on technology, couples, and sex. Dr. Hertlein currently maintains a private practice in Las Vegas, Nevada. Email Dr. Hertlein here.

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National Association of Anorexia Nervosa and Associated Disorders

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Raymond Barrett's Headshot

Raymond Barrett is the founder and CEO of the Telehealth Certification Institute, LLC (TCI). A licensed mental health counselor (LMHC and LPC), Ray is an innovator and leader in the field of telemental health. He’s an expert telehealth trainer, a respected speaker, and a trusted consultant.

Ray’s inspiration for TCI came from his clients that started asking him to conduct their therapy sessions over the phone. Ray had discovered a knowledge gap in mental health training. He wanted to fill that void with comprehensive and practical training in telemental health - so Ray created that training for himself and fellow clinicians. 

Since 2014, TCI has delivered comprehensive telehealth training and consultation to a global network of more than 45,000 healthcare organizations and professionals. TCI now offers over 200 specialized courses, a vast array of telehealth resources, and ongoing free continuing education opportunities for telehealth providers. Among the most sought-after courses offered by TCI is the Telemental Health Training Certificate (THTC Certificate) program. 

Ray played a significant role in developing the initial curriculum for the Board Certified Telemental Health credential (BC-TMH) for the Center for Credentialing and Education (CCE). He reviewed every training module. He helped draft content, including questions for exams. He even wrote and developed the initial draft of one of the training modules: Telemental Health Settings and Coordination of Care.

The American Telemedicine Association (ATA) - the most respected organization for telehealth - recently overhauled its guidelines. Ray was on the writing committee that developed Best Practices in Synchronous Videoconferencing-Based Telemental Health in March 2022.

In 2019, Ray participated in a task force for developing a clinical rating process for mobile apps designed to help treat depression.  The recommendations were presented to ATA.


The Commission on Accreditation of Rehabilitation Facilities (CARF) is an independent, nonprofit organization that provides accreditation services worldwide at the request of health and human service providers. As part of the International Standards Advisory Committee (ISAC), Ray helped establish CARF’s standards for virtual services. 

Ray also is a frequent speaker and consultant for professional organizations, including:

2023 California Telehealth Resource Center

NEHI (Network for Excellence in Health Innovation)

2022 Global Partnership for Telehealth (GPT)
2022 Telehealth Alliance of Oklahoma (TAO)
2022 Mid-Atlantic Telehealth Resource Center (TRC)
2022 3rd MENA Telehealth & 26th International ISfTeH Conference 2022
2022 National Association of Addiction Treatment Providers (NAATP) National Conference

2021 Solve.Care
2021 NASW-NY
2021 National Consortium of Telehealth Resource Centers (NCTRC)
2021 Las Cumbres Community Services
2021 California State University
2021 School Social Work Association of America (SSWAA)
2021 Chaplaincy Innovation Lab
2021 California Telehealth Resource Center (CTRC) Summit
2021 The Arizona Occupational Therapy Association
2021 California Society for Clinical Social Work (CSCSW)
2021 Social Work Professional Advisory Group (SWPAG)
2021 California Society for Clinical Social Work (CSCSW)

Earlier conferences
2019 Louisiana Counseling Association (LCA) conference
2017 Louisiana Counseling Association (LCA) conference
2016 Licensed Professional Counseling Association of North Carolina
2016 American Mental Health Counseling Association (AMHCA) Conference
2015 University of Alabama