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Displaying items by tag: Interviews

Derek S. Landes, MSW, the telehealth coordinator of Missouri Rural Health Association (MRHA), shares insights about the use of technology to improve healthcare outcomes in rural communities. Technology tools can increase access to services, reduce barriers to care, and improve overall health outcomes in rural areas. 

Rural communities struggle with many health challenges, including lower life expectancy, higher rates of poverty, and difficulties accessing specialized care. Derek S. Landes notes that improving the complicated problems of rural healthcare requires consideration of each area's specific needs and creative thinking about solutions that can benefit multiple locations. He is particularly excited about the tool of technology in bridging these gaps and improving outcomes.

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Today we are talking with Mr. Scott Hutchins and Mr. Michael Leathhead of Michigan Department of Education while they share a plethora of knowledge, innovative resources, and insight regarding behavioral health needs and safety within the Michigan school district  This pilot program highlights the needs of the students not only from a safety aspect but from a mental health and wellness perspective too.  We also discuss the relationships between parents, students, and school-based providers and the importance of data and health information pertaining to students  receiving top-notch, quality mental health services.  We explore data, research, and confidential health information exchanges relating to confidentiality and exchanging information with community care partners.

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Thursday, 15 September 2022 18:26

Automate Session Notes

With the help of artificial intelligence (AI), emerging technology is alleviating a recurring point of contention for medical professionals: how should a patient’s clinical session be documented? This subjective question often generates with hundreds of different responses from clinicians in various medical fields. So, what if you could rely on accurate AI technology to automate the process for you?

That’s exactly what Dr. Robert Budman, the Chief Medical Information Officer (CMIO) for Nuance Communications Healthcare Division, talks about in this video interview with Ray Barrett from the Telehealth Certification Institute. In this interview, you’ll understand how AI has revolutionized approaches to medical documentation. Dr. Budman shares how Nuances’ Dragon Ambient Experience (DAX) technology, a complex AI neural network with millions of lines of code, ensures “tremendous accuracy for [automating] notetaking.”

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Thursday, 15 September 2022 17:57

The Art Therapy Profession

We’ve invited Dr. Girija Kaimal, the President-Elect of the American Art Therapy Association (AATA), to share insights on the professional practice of art therapy, the certification process, continuing education opportunities for therapists, and how clients can benefit the most from art therapy interventions.

Art therapy prioritizes what “feels right” to the client, and what the client chooses to express is valued by the therapist. Dr. Kaimal says that this adherence to an “unconditional positive regard” for the client’s artistic experience helps the client focus on “the process, not the end art product.” This sensitivity to a broader range of expression can also require more advanced cultural competence and ways of being with clients in the therapy room.

Interestingly, Dr. Kaimal shares how art therapy first gained traction in the United States as an answer to World War II veterans who had experienced shell shock during the war and were less responsive to traditional psychoanalytic interventions that were popular at the time. Art therapy became a way to “reduce [a client’s] sense of isolation” and work through traumatic experiences.

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Micah Goodman, the CEO of Enhearten, a mobile application tool that helps clients navigate the substance-use treatment process, talks with Ray Barrett from the Telehealth Certification Institute about how his company follows clients through their recovery journeys from start to finish. 

Enhearten is more than a business for Goodman, and he shares with Ray what inspired the company, and he emphasizes that “we exist to help you,” nodding to the altruistic roots that informed the vision for his company.

In this video interview, Goodman talks about his vision for the company, and how it can be a benefit to both patients and providers. For Goodman, Enhearten is more than a business; it’s meant to assist clients at any point in their recovery.

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Tuesday, 30 August 2022 23:17

Faith, Counseling, and the AACC

One of the driving questions for Dr. Karl Benzio, the Medical Director of the American Association for Christian Counselors (AACC), is how faith-based and scientifically minded professionals can come together to “have more synergy” in the field. The AACC is an organization that brings education, advocacy, support, and clinical services to a wide array of professionals, volunteers, and laypersons who seek to integrate faith and science into their vocations.

In this video, Dr. Benzio describes how “spiritual belief system[s]” can affect a person’s decision-making ability and brain chemistry. Because of this unique connection, Dr. Benzio advocates for blending “faith” and the “scientific understanding of the mind” together into a holistic care approach. Even though he has witnessed the benefits of faith-based practices, Dr. Benzio warns that the behavioral health establishment has not completely opened the door to the spiritual domain. In response to current restrictions, the AACC seeks to inform individuals of their legal rights to use faith-based curriculums or content in their work. Clinicians also frequently struggle with knowing whether they can use personal or spiritual self-disclosures in their sessions. A common result of this uncertainty is that patients miss out on opportunities to connect with their providers on a deeper level.

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Dr. Jonathan Neufeld, the Program Director of the Great Plains Telehealth Resource and Assistance Center (gpTRAC) has spent the last 15 years steering healthcare organizations toward telehealth solutions. When he began his work in the field, few people were talking about telehealth technology; but once COVID-19 entered the picture, healthcare organizations realized that this underutilized treatment option became a necessity for patients and providers.

In this video interview, Dr. Neufeld identifies factors that organizations should consider when integrating telehealth technology into their practices, current technology constraints for treating patients, and a glimpse of the technological future that could be awaiting us.

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Tuesday, 30 August 2022 20:41

Community-Wide Mindful Self-Compassion Program

The Mindful Self-Compassion (MSC) Program is an evidence-based program that was created by Dr. Kristin Neff and Dr. Chris Germer through the Center for Mindful Self-Compassion. Vira Salzburn talks with the Telehealth Certification Institute about her use of MSC in her work as the Program Director of the Safety and Resilience programs at Chatham County Safety Net Planning Council.

According to Vira, MSC “is the first program that teaches self-compassion explicitly,” compared to other therapy practice models that focus on mindfulness skills training. For Vira, MSC also “[pulls] people out of the river of suicide” as an upstream approach to suicide prevention that empowers clients with mindfulness and self-compassion skills before they arrive at a crisis.

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In this interview, Dr. Peters talks about the Foundation for Recovery Science and Education (FoRSE) Program, and how it’s equipping treatment providers with data to empower the design, modification, and delivery of clinical services. Even though the National Association of Addiction Treatment Providers (NAATP) has been around since 1978, the substance-use profession has encountered numerous barriers when attempting to standardize addiction treatment. 

Over the last few decades, establishing evidence around treatment outcomes has become increasingly popular across the entire mental health profession. Dr. Peters says that providers’ desire to “want to measure how they are doing” led the NAATP to develop FoRSE to support providers who don’t have available comparative data to evaluate the strength of the services that they offer to clients.

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Friday, 20 May 2022 13:40

LGBTQ+ Competencies for Counseling

Chris McLaughlin, MSW, LCSW, talks about the importance of counseling competencies when working with LGBTQ+ clients. Chris uses his knowledge and experience of the LGBTQ+ community to provide an in-depth look at common areas of concern for this client population, and where clinicians often fall short.

During the interview, Chris talks about the immense value of respecting whatever a client shares, and that bringing parents or guardians into the conversation can be “a delicate balance.” Ordinarily, Chris says that his “rule of thumb is to always follow the lead of the youth,” and that his role is to never out youth to their parents—even if safety issues are present. According to Chris, “regardless of the presenting concern,” he always asks questions about sexual orientation and gender identity with his clients. For some youth, they may have never encountered an adult who expressed interest in these issues; and for others, they may be waiting for a safe enough space to be vulnerable.

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