Displaying items by tag: Interviews

Tuesday, 10 December 2019 19:19

Phone, Fax, Voicemail, and Texting

Some phone systems market themselves especially for healthcare organizations, and for good reason. Not all phone systems are the same. One error that clinicians (and therefore clinical practices) often commit is to take the technology they use in their personal lives and bring it into their healthcare practice,  assuming that it is adequate. Traditional phone lines and cellular service is quite secure. However, additional features such as voicemail, faxing, and texting bring added risks to healthcare information. Group practices and larger larger organizations utilize features such as setting on-call procedures, ring groups, automated attendants, and administrator control over all phone accounts. Clients put their trust in their healthcare providers to protect their private information. Using ordinary or traditional phone lines, voicemail, faxing, and texting can jeopardize patients’ sensitive information.

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In this video our CEO, Raymond Barrett, interviews Michelle Inauen LPC MFT who provides counseling by both video and phone.  Michelle Inauen shares how she got started in distance counseling, the services she offers to individuals, couples and families.  Michelle also provides some advice to other clinicians looking to get started in providing virtual counseling. 

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Thursday, 07 November 2019 09:56

International Counseling

Finding the right therapist for yourself or someone else can be challenging for anyone.  However, finding a psychotherapist for someone who is living abroad can be even more difficult.  To help provide some guidance with this task, our CEO, Raymond Barrett, interviewed Josh Sandoz, LMHC, who is curator of the International Therapist Directory.

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Thursday, 24 October 2019 16:20

Mental Health Apps

 The use of mobile devices and mobile apps have become the norm. Mobile apps solve people's need for purchases, information, connection, health and nutrition tracking, and mental health. Deciding which mobile app to use for a specific mental health need, such as managing depression, can be difficult. There are thousands of apps to choose from and the information available on the apps’ sales pages are often not adequate to make an informed decision.

Clinicians need to be competent at reviewing apps before recommending them to clients. Individuals seeking to utilize apps also need guidance in making a smart decision. Professional organizations have carefully created guidelines for evaluating apps for mental health. For example Raymond Barrett, our CEO, as a member of the American Telemedicine Association has been on an ATA task force for establishing tool for evaluating mobile apps for depression.

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This week Raymond Barrett, CEO of Telehealth Certification Institute, had the opportunity to interview Lisa Wozniak, a professional marketing consultant and the founder/owner of Woz Marketing, which according to their website (wozmarketing.com) is “a social media marketing company dedicated to serving the needs of small business owners and medical professionals.” The full video of their conversation can be found below.

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Ruby Blow, owner and operator of Atlanta-based Development Counts, provides clinical supervision, consultation, and training. Among her many licenses and certifications, Ruby is an Approved Clinical Supervisor (ACS). She has provided services since 2001 and increasingly, Ruby has seen a shift in the mode of services to electronic meetings (primarily via video conferencing) rather than in-person.

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Thursday, 20 June 2019 14:12

Sex Therapy by Phone

In this interview with Dr. Douglas Weiss, Ph.D., we discuss the impact that using technology has had with clients, the importance of being appropriately trained when providing treatment for sex addiction, and the way his specialty practice works in conjunction with other counselors who provide care for other conditions such as anxiety or depression.

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Steven Levenkron, M.S., one of our alumni, is a groundbreaking and well-known psychotherapist specializing in anorexia, self-mutilation, OCD, and sexual abuse. He is the author of both fiction and non-fiction books which provide theoretical analyses in his areas of expertise. In a career that began in 1970,  Levenkron has provided over sixty-thousand hours (and counting) of therapy and boasts a 90% recovery rate for his patients.

Ray Barrett of Telehealth Certification Institute, LLC recently sat with Steven Levenkron to discuss his years of experience and the success he has experienced when using technology in his treatment of patients.  Levenkron has found that abuse victims are more open when care is provided at a distance. When those clients find themselves alone and in a secure environment and at no physical risk from others, they tend to open more quickly and disclose to the provider - hence, care and treatment begin much faster. For abuse victims, non-verbal communication (such as email) is the most effective for opening up, followed by audio (telephone), and video conferencing. The least effective style of meetings for this clientele is same-location sessions.

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Tuesday, 23 April 2019 14:39

CPT Code for TeleTherapy

The process of billing can be a great hassle for providers, and risky business. Often telehealth providers do not know how to correctly bill for their services and sometimes create legal and ethical issues by billing incorrectly. Debbie Duran the owner of Mental Health Billing & Consulting in Louisiana shares from her 28+ years of experience billing for mental health providers.

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Thursday, 18 April 2019 16:27

Virtual EMDR

Many ask, “Can EMDR be provided via a video session?” Bruce Woods Patterson, a Licensed Clinical Social Worker, EMDRIA approved consultant and training facilitator, and EFT provider explains how he uses this powerful method of treatment in virtual therapy.

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