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Telehealth Explorer Blog

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Telehealth Explorer Blog

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Displaying items by tag: Technology

Wednesday, 18 May 2022 18:43

Evidence-Based Computer Assisted CBT

In this video interview, Ray Barrett of the Telehealth Certification Institute sits down with internationally known cognitive-behavioral researcher and psychiatrist, Dr. Jesse Wright. During the interview, Dr. Wright shares how his decades of research experience have helped validate the clinical power of computerized cognitive behavioral therapy (CCBT). Dr. Wright emphasizes that computer-assisted therapy is not about eliminating the person in the process, but “use computer programs to help build skills, teach some of the basic concepts, rehearse patients, help them do…homework or action plans, and do some of the routine things that cognitive therapists often have to do.”

Dr. Wright started researching the potential of using computer-assisted technology or multimedia as a hybrid therapy model in the 90s, so there are numerous articles and studies that point to the effectiveness of CCBT. In fact, Dr. Wright found that the remission rates were “more than double in people who received computer-assisted cognitive therapy” compared to treatment as usual.

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Wednesday, 29 December 2021 17:05

How to Build Proficiency in Your Tech-Averse Clients

Therapists are rapidly turning to telehealth as a flexible way to conduct their telemental health sessions, but sometimes the client’s strong aversion to technology is the first barrier that needs to be addressed. According to the Community Living Campaign, access, training, and equipment are the three pillars of technology literacy. Without them, clients may not have the digital literacy skills they need to engage fully in their telemental health session. In this article, you’ll find practical tips to close the tech gap between you and your client!

As a digital advocacy group, The National Digital Inclusion Alliance suggests that you first identify your client’s level of skillfulness with technology and what they’ll need to succeed. Once you’ve nailed down the barriers, you can assess your readiness to coach the client through the skill-acquisition process. This could involve navigating a ZOOM log-in screen, adjusting a client’s microphone, or configuring the client’s speaker.   

These are four easy-to-remember questions that can keep you on track when developing a client-centered technology plan:

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Monday, 28 June 2021 16:25

Phone, Texting, and Faxing in Healthcare

As technology rapidly advances, healthcare providers are increasingly in need of phone, texting, and fax services that are user-friendly for patients and providers, HIPAA-secure, and under the control of the provider for security reasons. Recently, Ray Barrett interviewed Pankaj Gupta, founder of IPlum, on the topic of meeting technology needs in the healthcare community. 

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When it comes to your telehealth practice, choosing the right technology is quite important! Technology malfunctions can cause hiccups during healthcare appointments and faulty audio devices can cause practitioners to miss critical information. Recently, TCI CEO Raymond Barrett reviewed the pros/cons of various microphones he utilizes while practicing telemental health. 

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The COVID-19 pandemic has triggered an overhaul of school services, with many social workers and counselors switching from in-person counseling to telehealth. This transition can encourage safer student access to behavioral health services, but it can also increase the need for telehealth training. 

According to the policy group, Education Commission of the States, 1 in 6 children experience a mental health disorder in a given year—with over half forgoing proper treatment. Many students who received care pre-pandemic used school counseling offices as a safe space for processing emotional hardships. School social workers and counselors are now pivoting to provide the same standard of care virtually as they offered in person. 

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No longer bound by four walls or a physical address, telehealth platforms for K-12 schools have modernized how students learn and socialize. Not only is remote technology connecting students with teachers from afar, it’s also inviting psychiatrists, social workers, and therapists to the conversation. Telehealth services allow an accessible, team-based approach to student care.

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Tuesday, 23 February 2021 18:35

Free TeleMental Health Training

Many clinicians are quite adept at using technology, yet the competencies that are required when providing telehealth services are not so evident. Raymond Barrett created this recorded course as an overview of all topics regarding telemental health.  It is not meant to address all of the areas of telehealth, but instead is offered so that you can assess your own level of competency and provide clinicians with the "broad strokes" of the competencies of telehealth. Topics addressed include: why telemental health is an important option for clients, the benefits (and drawbacks) of telemental health, how US licensure law impacts telemental health, telemental health-specific ethical standards, and preparing clients for a session.

We are pleased to offer this one-hour video for FREE to anyone by clicking the "Play" option on the video below.

In addition to the video training, if you would like to earn 1 CE credit, you can do that by enrolling in the one-hour self-study course for $20

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Thursday, 14 January 2021 16:58

The Practitioner’s Guide to Telehealth Etiquette

If you just started offering telemental health sessions, or you’d like to refresh your virtual professionalism, this telehealth etiquette guide includes practical, actionable ideas. As a therapy delivery method, telehealth expands your clinical practice options and your client base. But since most counseling programs train therapists to deliver in-person services to individuals, families, and couples, pivoting to telehealth can be challenging. 

Below are some telehealth etiquette tips to keep in mind:

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The COVID-19 pandemic has triggered a forceful period of transformation for the healthcare field, as economic pressures and safety concerns have intersected with medical and mental health needs. In response, healthcare organizations are pivoting to offer multi-layered treatment plans with a focus on telehealth.

Across the country, organizations have tasked telehealth directors, managers, or telemedicine program coordinators with implementing an ethical and practical telehealth transition plan. But directing a telehealth program is a complicated endeavor; few practices are prepared to effectively launch compliant, large-scale telehealth operations. Professionals in these roles need to understand the full scope of managing telehealth services (from strategy to implementation and evaluation). Learning about these competencies can help directors avoid pitfalls, maximize efficiency, invest in a long-term utilization plan, and increase satisfaction for customers and clinicians.

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The National Association of Social Workers (NASW) has the perennial responsibility of setting social work standards and ethics. In recent years, technological options for client engagement have flourished, resulting in an explosive demand for new mandates, guidelines, and tech boundaries in the social work field. 

The NASW is the largest professional organization dedicated to ethical social work practice. Represented by 130,000 members from 50 US states, they have established safety principles for social workers and their clients. The NASW clinical social work standards are widely cited by students, professionals, and educators to inform their practice behaviors. Though they are the leading member organization, the NASW partners with other social work groups. An example of their partnership is with The Association of Social Work Boards’ (ASWB). The NASW used the ASWB’s 2015 Model Regulatory Standards for Technology and Social Work Practice as a partial framework for the 2017 Technology in Social Work Practice Guidelines. The 2017 document represents the most current provisions for the ethical use of technology. In addition to the NASW and ASWB, the Council on Social Work Education (CSWE) and the Clinical Social Work Association (CSWA) have contributed to the current technology recommendations for the social work profession. The four collaborative organizations arrived at the 2017 standards after forming the Task Force for Technology Standards in Social Work Practice.

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