How to establish rapport during telehealth encounters focusing on: 1) technology's role in establishing rapport in telehealth encounters 2) ways to prepare patients for telehealth encounters 3) how to frame telehealth encounters to increase patient acceptance.
This course was recorded from a live webinar presented by Dr. Elizabeth Krupinkski on March 23, 2021
- Describe technology's role in establishing rapport in telehealth encounters
- List ways to prepare patients for telehealth encounters
- Demonstrate how to frame telehealth encounters to increase patient acceptance
From the time of registration, you have six months to access the coursework.
Dr. Elizabeth A. Krupinski, PhD
Dr. Elizabeth Krupinski is a professor and Vice-Chair for Research at Emory University in the Departments of Radiology and Imaging Sciences at Emory University School of Medicine in Atlanta. She received her Bachelor of Arts from Cornell University in Ithaca, New York; her Master of Arts from Montclair State University in Montclair, New Jersey; and her Doctorate from Temple University in Philadelphia. All of her degrees are experimental psychology. Her interests are in medical image perception, observer performance, medical decision making, and human factors. Dr. Krupinski is Associate Director of Evaluation for the Arizona Telemedicine Program and Co-Director of the Southwest Telehealth Resource Center. She has published extensive research in these areas, and she has given presentations at national and international conferences. She is past chair of the SPIE Medical Imaging Conference, past president of the American Telemedicine Association, President of the Medical Image Perception Society, and past chair of the Society for Imaging Informatics in Medicine. She serves on a number of editorial boards for both radiology and telemedicine journals, and she is the co-editor of the Journal of Telemedicine & Telecare. Dr. Krupinski serves regularly as a grant reviewer for the NIH, DoD, TATRC and other federal, state, and international funding agencies, and she has served as a member of a number of FDA review panels.
Credit Hours: This course consists of 1 credit hour.
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This is a non-interactive, self-study course.
To receive your certificate of completion you must complete the course in its entirety.
To complete an Online Self Study Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, complete all of the modules, complete and pass the post-test(s), and complete the course evaluation.
Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked but not required to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.
You can download or print your certificate of completion by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate of Completion section, and clicking on the Certificate of Completion link to either download it or print it.
Directions for completing a course can be found by clicking here.
This course is intended for clinicians who provide behavioral health services.
Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation. The courses may include required reading.