Innovation in Peer Support: Telemental Health and One to One Peer Support in a Global Pandemic, Training Video

Innovation in Peer Support: Telemental Health and One to One Peer Support in a Global Pandemic, Training Video
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Specifications

Format: Online Self-Study
CE Hours: 0
Included: Downloadable e-book of course slides, a downloadable certificate of completion, and course video(s).

Description

This course does not offer CE Credits. The same course is available for purchase and offers 1 CE hour for behavioral health clinicians.  See "related products" below.

As mental health care continues to evolve, especially in response to the COVID-19 pandemic, clinicians are increasingly challenged to provide high-quality, accessible care in an ever-changing landscape. One of the most significant changes has been the rise of telehealth, which allows clinicians to reach clients who may be unable or unwilling to engage in traditional face-to-face therapy.

This course explores how peer support, built on shared life experiences, can transform telemental health by fostering trust, autonomy, and meaningful connections with clients—especially those hesitant to engage in traditional treatment.

Participants will gain invaluable insights into the creative strategies peer specialists nationwide have used to maintain strong relationships in a digital environment. They will discover how telehealth platforms can be utilized to deliver peer support and explore how to cultivate meaningful peer-to-peer interactions online. Additionally, they will learn how to build rapport and trust with clients via digital tools, collaborate with peer specialists, and integrate care models that combine clinical expertise with the personal connection and empowerment that peer support brings.

By the end of this course, participants will gain actionable strategies and real-world applications of telehealth in peer support, enabling them to expand their therapeutic toolkit and stay at the forefront of behavioral health care. From virtual support groups to video conferencing or other digital tools, they will gain the skills to reduce isolation and create a sense of community for their clients.

Register now and take the next step in advancing your practice with these innovative approaches to care.

This is a non-interactive self-study course.

Instruction consists of 1 hour of video instruction and an evaluation.

Learning Objectives

Learning Objectives:

  • Recite at least 3 distinct techniques being used by peer specialists providing Telemental Health.
  • Compare the new innovative techniques to those used in face to face peer support.

Course Availability

From the time of registration, you have six months to access the coursework.

Instructor

Patrick Hendry, NCPS

Patrick Hendry is the Vice President of Peer Advocacy, Supports and Services for Mental Health America (MHA). He has experienced life with a psychiatric diagnosis both personally and as a parent of a child with lived experience. Patrick provides national advocacy and develops new services and training for peers within the behavioral health system. Throughout his work, he has focused on human rights, social inclusion, peer support and peer-provided services, and peer-run organizational development. Patrick has led MHA’s development of the first advanced level national peer support certification, which maintains the highest standards of skills, education, and training in the nation. He is the recipient of MHA’s Clifford Beers award, SAMHSA’s Voice award for peer leadership, and The National Council for Behavioral Health’s Inspiring Hope, Reintegration Lifetime Achievement award. Patrick has worked in behavioral health for 29 years and continues to be passionate about his work and the inclusion of peers/consumers throughout the system.

CE Hours

This course does not offer CE credits, just great content.

The same course is available for purchase and offers 1 CE hour for behavioral health clinicians.  See "related products" below.

Participants may request a printed version of their certificate of attendance to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

This is a non-interactive, self-study course.

How to Complete the Course and Earn Your Certificate

To receive your certificate of attendance you must complete the course in its entirety.

To complete a Training Video Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, attend to the video content, and complete the course evaluation, then claim the certificate of attendance.

You can download or print your certificate of attendance by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate of Attendance section, and clicking on the Certificate of Attendance link to either download it or print it.

Participants may request a printed version of their certificate of attendance to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

Directions for completing a course can be found by clicking here.

Course Policies

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

Communication

Click here to communicate with a knowledgeable staff member regarding subject matter guidance, correction, grading, comments, or problem resolution.

Who Should Attend

This course is intended for clinicians who provide behavioral health services.

Teaching Methods

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, and a course evaluation.

This course was recorded 3/24/21

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