Facilitating group supervision can be incredibly rewarding—but also surprisingly complex. When personalities clash, engagement lags, or group dynamics stall progress, even seasoned clinical supervisors can feel stuck.
Whether you're launching your first group or seeking better outcomes from an existing one, this course offers essential tools for making your supervision groups more productive, inclusive, and growth-oriented.
Shannon Heers, LPC, LMHC, CAS, ACS, brings a wealth of clinical supervision experience to this training. As the founder of Firelight Supervision and owner of Catalyss Counseling, Shannon supports therapists at all stages of development. Her expertise lies in cultivating group environments that promote professional growth and prevent burnout—making her an ideal guide for navigating the nuances of group supervision.
Through her practical, experience-informed approach, Shannon teaches participants how to foster engagement, navigate difficult dynamics, and apply developmental models to group supervision with clarity and confidence.
This self-study course explores key challenges that arise in clinical supervision groups, from group development stages to managing differing supervisory needs. Participants will examine how to prepare for group facilitation, establish norms, and effectively address difficult member behaviors. Also covered are strategies for fostering cohesion among diverse supervisees and maintaining productive group processes.
Key Takeaways:
Understand group development: Learn the four distinct stages of supervision group development and how to guide your group through each one.
Navigate difficult dynamics: Gain skills to identify and address four common types of challenging group members.
Improve group outcomes: Apply actionable strategies to enhance group cohesion, communication, and supervisee growth.
Why this course?
Focused on real-world challenges: Addresses practical issues clinical supervisors face every day—backed by proven frameworks and strategies.
Led by a respected expert: Shannon Heers offers insight from years of supervisory experience and group practice leadership.
Flexible, accessible format: Take this online self-study course on your schedule and revisit the materials anytime.
Learning Objectives
List the 4 stages of development in group supervision.
Break down the 4 types of challenging supervisees in a group setting.
Explain how to manage challenging group processes and dynamics.
With relatable examples and expert guidance, Managing Your Supervision Group provides a roadmap for supervisors who want to lead more effective, empowering group experiences. We invite you to explore what’s possible when you manage your group with intention and insight.
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This is a non-interactive, self-study course. Instruction consists of 2 hours of video instruction and a post-test.
Availability: From the time of registration, you have six months to access the coursework.
Who Should Attend: This course is intended for clinicians who provide behavioral health services.
Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
How to Attend: Instructions for attending and completing a course can be found here.
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Shannon Heers, LPC, LMHC, CAS, ACS is an experienced therapist, clinical supervisor, and the founder of Firelight Supervision. Firelight Supervision provides clinical supervision and clinical consultation to counselors and social workers pursuing licensure, as well as post-licensure professional development. Shannon is also the owner of Catalyss Counseling, a group private practice located in Colorado. Shannon specializes in providing clinical supervision and clinical consultation to beginner to advanced therapists, and is passionate about burnout prevention in the counseling field.
Disclosure Statement: The instructor(s) for this course receive compensation for their services. There are no reported conflicts of interest to disclose.
Credit Hours: This course consists of 2 continuing education hours of credit.
Counselors:
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Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693. Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.
Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations. You can check with your board to determine if your licensing board would accept this course.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0135, effective May 8, 2025.
Social Workers:
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Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 2 clinical continuing education credits.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.
Addiction Professionals:
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This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits, effective 2/20/2024. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.
Psychologists:
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Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.
Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.
Other Professionals: This course qualifies for 120 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.
This is a non-interactive, self-study course.
![Clinical Supervision Certificate Training Program (CSC), [also meets ACS requirements]Group of Clinicians attending Clinical Supervision Certificate Training Program (CSC)](https://www.telementalhealthtraining.com//images/com_hikashop/upload/thumbnails/200x200f/clinical_supervision_certificate_training_program_2.png "Clinical Supervision Certificate Training Program (CSC), [also meets ACS requirements]")
