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Rolling with the Punches: Equipping Your Supervisees to Navigate Setbacks

Rolling with the Punches: Equipping Your Supervisees to Navigate Setbacks
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Online Self-Study
Downloadable e-book of course slides, a downloadable certificate of completion, and course video(s).


In the dynamic field of mental health, clinicians and supervisors frequently encounter setbacks and challenges that can impede progress and affect the quality of care. These setbacks range from personal challenges faced by supervisees, such as burnout and compassion fatigue, to broader systemic issues like resource limitations and evolving client needs. This course addresses the critical need for mental health professionals to adeptly navigate these setbacks, ensuring they maintain resilience and effectiveness in their practice. By focusing on this recognizable problem, the course aims to enhance the adaptability and resilience of mental health professionals, which is crucial for delivering consistent, high-quality care, especially in environments with diverse and complex caseloads.

This course is designed for mental health supervisors and clinicians who have foundational experience in handling day-to-day challenges in their practice but are looking to deepen their skills in managing and overcoming setbacks more effectively. This course is ideal for those who are familiar with the basics of clinical supervision and are ready to take their problem-solving and resilience-building skills to the next level. It is particularly beneficial for supervisors who are responsible for guiding and supporting their supervisees through challenging times. This course introduces innovative strategies and insights backed by recent research in psychology and organizational behavior. It goes beyond traditional problem-solving techniques by integrating resilience-building practices, mindfulness, and adaptive leadership theories. These elements add a new dimension to what mental health professionals typically know, equipping them with advanced tools to not only manage setbacks but also to use these challenges as opportunities for growth and learning.

Participants can expect to emerge from this course with enhanced skills in identifying, addressing, and navigating setbacks in the mental health practice. They will learn to apply resilience-building strategies, foster a supportive environment for their supervisees, and adapt to changing circumstances with agility. The course will empower them to transform challenges into opportunities for professional development and improved client care. Incorporating these practical changes is essential for clinicians to effectively solve the problems addressed by this course. By enhancing their ability to manage setbacks, mental health professionals can maintain a high standard of care even in the face of adversity. This resilience not only benefits their personal well-being but also ensures that they can provide consistent, effective support to their clients and supervisees.

This workshop is for supervisors or those considering becoming supervisors.

This is a non-interactive, self-study course.

Instruction consists of 1.5 hours of video instruction and a post-test.

Course Availability

From the time of registration, you have six months to access the coursework.

Learning Objectives

Upon completion of this training, professionals will be able to do the following:

Learning objectives

  • Assess common setbacks in mental health practice and their impact on clinicians and clients.
  • Develop strategies for building resilience and adaptability in supervises.
  • Implement mindfulness and adaptive leadership techniques to navigate and overcome setbacks.


Amy Smitke Headshot

Amy Smitke, LISW-S, LICDC, is a dedicated professional with a passion for advancing mental health practice. With a background in Social Work and Psychology, she brings a wealth of knowledge and expertise to the realm of mental health supervision. She is the CEO and Founder of Motivated Wellness Solutions LLC and Coaching Upwards, and the Co-Founder of TheraVault LLCs.

Drawing from years of experience in mental health and substance use, Amy understands the critical role that effective supervision plays in nurturing the growth and success of mental health professionals. She believes that a well-structured supervision curriculum is the cornerstone of a thriving mental health program and mental health professionals in all areas. She has created numerous tools and resources specifically related to supervision, such as the Leading With Excellence: The Ultimate Supervision Curriculum for Mental Health Professionals, Empowering Minds Dynamic Conversation Starter Cards, Supervision Trackers, Supervision Guides, and The Launch Your Supervision Practice Workshop. She has a passion for improving the lives of mental health professionals through quality supervision.

CE Hours

Credit Hours: This course consists of 1.5 continuing education hours of credit.

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if your licensing board would accept this course.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 1.5 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.

Addiction Professionals: This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.

Other Professionals: This course qualifies for 90 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

How to Complete the Course and Earn Your Certificate

To receive your certificate of completion you must complete the course in its entirety.

To complete an Online Self Study Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, complete all of the modules, complete and pass the post-test(s), and complete the course evaluation.

A grade of at least 80% or more is required to pass the post-test. Retaking the post-test is possible until the participant is able to pass the test.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked but not required to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can download or print your certificate of completion by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate of Completion section, and clicking on the Certificate of Completion link to either download it or print it.

Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

Directions for completing a course can be found by clicking here.

Course Policies

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.


Click here to communicate with a knowledgeable staff member regarding subject matter guidance, correction, grading, comments, or problem resolution.

Who Should Attend

This course is intended for clinicians who provide behavioral health services.

Teaching Methods

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

This course was recorded 3/22/24

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