![Navigating Licensure Supervision Within an Organization]()
Supervising within an organization presents unique challenges—especially when navigating the blurred lines between clinical guidance and administrative oversight. When supervision is delivered via telehealth, the complexity increases, raising questions around best practices, ethical boundaries, and documentation standards.
In Navigating Licensure Supervision Within an Organization, you’ll explore the real-world complexities of supervision in behavioral health settings, with a special emphasis on conducting effective telesupervision and clarifying supervisory roles. This self-paced training offers timely insight and actionable tools for clinicians who provide or plan to provide supervision within an agency, organization, or telehealth setting.
Dr. Malcolm Horn, PhD, LCSW, LAC, SAP, MAC, brings decades of experience in clinical practice, addiction counseling, and organizational supervision. As an educator, program coordinator, and national leader in behavioral health, she has helped hundreds of supervisees and clinicians deepen their effectiveness and meet licensure requirements across diverse settings. Her expertise is rooted in both leadership and lived experience as a supervisor, making her uniquely qualified to guide others through the nuances of this topic.
Dr. Horn’s teaching approach blends clarity with compassion, balancing theoretical frameworks with real-world examples drawn from her work in integrated behavioral health settings. Her focus is not just on what supervisors should do, but how they can do it more confidently, ethically, and effectively—especially when working in telehealth or managing the dual roles of administrator and clinical guide.
Topics explored include the difference between clinical and administrative supervision, ethical dilemmas common in agency-based supervision, effective telesupervision strategies, documentation requirements, feedback processes, managing supervisor/supervisee boundaries, and setting concrete goals through learning plans and contracts. You'll also explore how to evaluate supervisee progress and address common organizational challenges to high-quality supervision.
Key Takeaways:
Clarify supervisory roles: Distinguish between clinical supervision and administrative oversight to avoid ethical pitfalls and confusion.
Enhance telesupervision skills: Learn practical strategies for delivering meaningful, legally sound supervision through telehealth platforms.
Improve documentation: Establish supervision agreements, track goals, and manage supervisory records with greater confidence and clarity.
Why this course?
Expert-led and evidence-informed: Developed and presented by a nationally recognized clinical leader with deep experience in supervision and behavioral health care.
Designed for today’s realities: Focuses on real organizational pressures, telehealth environments, and supervision trends affecting modern clinicians.
Trusted CE provider: Brought to you by the Telehealth Certification Institute, committed to delivering exceptional continuing education that supports ethical, informed, and effective care.
Learning Objectives
Describe the difference between administrative versus clinical supervision
Conduct effective supervision via teleservices
Document processes for supervision
Whether you're new to clinical supervision or seeking to refine your skills in a hybrid or organizational setting, this course equips you with the structure, tools, and insight needed to support supervisees—and fulfill your responsibilities—with confidence and clarity.
Add this course to your cart to develop your skills, boost your confidence, and enhance your impact as a behavioral health professional.
This non-interactive self-study course. Instruction consists of 1 hour of video instruction and a post-test.
Availability: From the time of registration, you have six months to access the coursework.
Who Should Attend: This course is intended for clinicians who provide behavioral health services.
Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
How to Attend: Instructions for attending and completing a course can be found here.
Dr. Malcolm Horn, PhD, LCSW, LAC, SAP, MAC:
Malcolm Horn-Charnesky started her career working with the elderly and adults with disabilities. She has over 10 years of progressive clinical experience working with the complex diagnoses that often accompany addictions and co-occurring disorders. Malcolm started working specifically with addictions in 2006 when she moved to Billings and started working at Rimrock. She coordinates the continuing education for licensed staff, ensuring they have opportunities to appropriate continuing education units to improve their skills and ability to meet the needs of clients. Malcolm also supervises and coordinates the internship program and ensures all learning objectives are met. She provides educational lectures and workshops to patients and community members and also conducts adjunctive group, family, and individual therapy.
Malcolm received her Master’s in Social Work from Walla Walla College, is a Licensed Clinical Social Worker and is licensed by the state of Montana as an Addiction Counselor. She also has accreditation from the NAADAC (National Association of Alcohol and Drug Addiction Counselors) as a Masters level Addiction Counselor. She is a SAP (Substance Abuse Professional) certified by the DOT through NAADAC as well as the only nationally certified intervention professional (NCIP) in Montana. Malcolm was the President of the Montana Association of Drug and Alcohol Counselors from 2015-2017 and is the current regional vice president for the national association. She is the president-elect of NAADAC and teaches two courses at Montana-State University-Billings. Malcom completed her Ph.D. in psychology in April of 2019.
Disclosure Statement: The instructor for this course receive compensation for their services. There are no reported conflicts of interest to disclose.
Credit Hours: This course consists of 1 continuing education hour of credit.
Counselors:
![NBCC ce Logo]()
Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693. Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.
Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations. You can check with your board to determine if your licensing board would accept this course.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0135, effective May 8, 2025.
Social Workers:
![ACE ce Logo]()
Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 1 clinical continuing education credit.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.
Addiction Professionals:
![NAADAC CE Logo]()
This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits, effective 2/23/2021. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.
Psychologists:
![APA CE Logo]()
Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.
Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.
Other Professionals: This course qualifies for 60 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.
This is a non-interactive, self-study course.
