Cultural Competence and Telehealth
Enroll in the Online Self-Study course and complete it at your own pace.
1 Ethics CE hour available for behavioral health clinicians upon completion.
In a digital era where clinicians are expected to reach across cultures and screens, cultural competence is no longer optional—it’s essential.
Practicing with cultural humility in telehealth settings safeguards ethical care, improves clinical outcomes, and strengthens client trust across diverse populations.
This self-paced course offers practical guidance for mental health professionals who want to ethically integrate cultural responsiveness into telehealth practices.
Participants will walk away with renewed confidence in tailoring assessments, interventions, and digital interactions to meet their clients’ unique cultural needs.
Enroll in the 1 Ethics CE Online Self-Study for $40
Payment Options are listed at checkout
Raymond Barrett, LMHC, LPC, is a pioneer in telehealth training and the founder of Telehealth Certification Institute. With over a decade of experience training more than 40,000 professionals and helping establish national telemental health standards, Ray brings both thought leadership and real-world expertise to this course.
Ray’s teaching approach is straightforward and actionable. He draws from his years of clinical practice and collaboration with leading organizations such as the American Telemedicine Association and CARF, to offer grounded, ethical, and practical solutions to today’s multicultural and digital dilemmas.
The course explores definitions and distinctions between cultural competence and cultural humility, emphasizing their application to ethical decision-making in telehealth. Topics include adapting technology and treatment to fit diverse cultural expectations, addressing access and equity in virtual care, and recognizing one’s own cultural lens when delivering services.
Instructor
Raymond Barrett, LMHC
Raymond Barrett is the founder and CEO of the Telehealth Certification Institute, LLC (TCI). A licensed mental health counselor (LMHC), Ray is an innovator and leader in the field of telemental health. He’s an expert telehealth trainer, a respected speaker, and a trusted consultant.
Ray’s inspiration for TCI came from his clients that started asking him to conduct their therapy sessions over the phone. Ray had discovered a knowledge gap in mental health training. He wanted to fill that void with comprehensive and practical training in telemental health - so Ray created that training for himself and fellow clinicians.
Since 2014, TCI has delivered comprehensive telehealth training and consultation to a global network of more than 40,000 healthcare organizations and professionals. TCI now offers over 180 specialized courses, a vast array of telehealth resources, and ongoing free continuing education opportunities for telehealth providers. Among the most sought-after courses offered by TCI is the Telemental Health Training Certificate (THTC Certificate) program.
Ray played a significant role in developing the initial curriculum for the Board Certified Telemental Health credential (BC-TMH) for the Center for Credentialing and Education (CCE). He reviewed every training module. He helped draft content, including questions for exams. He even wrote and developed the initial draft of one of the training modules: Telemental Health Settings and Coordination of Care.
The American Telemedicine Association (ATA) - the most respected organization for telehealth - recently overhauled its guidelines. Ray was on the writing committee that developed Best Practices in Synchronous Videoconferencing-Based Telemental Health in March 2022. You can find Ray here.
Key Takeaways:
- Clarify Key Concepts: Understand what cultural competence and cultural humility truly mean in the context of ethical telehealth practice.
- Tailor Technology and Treatment: Learn how to adapt virtual assessments and interventions to meet culturally specific client needs.
- Deliver Equitable Care: Gain tools to reduce unintentional bias and foster inclusive therapeutic relationships in remote settings.
Why this course?
- Trusted Expertise: Learn from one of the nation's leading telehealth educators who helped shape the BC-TMH credential and national practice guidelines.
- Immediate Application: Gain clear, ready-to-use strategies that elevate your telehealth delivery for clients from all backgrounds.
- Mission-Aligned: This course reflects Telehealth Certification Institute’s core values of excellence, cultural integrity, and holistic wellness.
Learning Objectives:
- Define cultural competence and cultural humility as it relates to ethical professional practice.
- Adapt technology, assessment, and treatment services to fit specific cultural needs.
Whether you're new to telehealth or experienced in virtual care, this course equips you with essential tools to deepen your cultural responsiveness and uphold ethical practice. Enroll today to strengthen the care you provide—across every screen and every identity.
Add this course to your cart to begin learning instantly.
This course is one module of the TeleMental Health Training Program (THTC) and a non-interactive self-study course. Instruction consists of 1 hour of video instruction and a post-test.
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Availability:
From the time of registration, you have six months to access the coursework.
Who Should Attend:
This course is intended for clinicians who provide behavioral health services.
Teaching Methods:
This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
How to attend:
Directions for completing a course can be found by clicking here.
This program was recorded on June 11, 2021.
Testimonials
Iveyana Kiara Smith
Jessy Hainbach
Bryant Wilson
Ben Keyser
Mei Chan
Meghan Co, LCSW-C, LICSW