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Cultural Competence and Telehealth

Enroll in the Online Self-Study course and complete it at your own pace.
1 CE hour available for behavioral health clinicians upon completion.

Cultural Competence and Telehealth

In a digital era where clinicians are expected to reach across cultures and screens, cultural competence is no longer optional—it’s essential.
Practicing with cultural humility in telehealth settings safeguards ethical care, improves clinical outcomes, and strengthens client trust across diverse populations.

This self-paced course offers practical guidance for mental health professionals who want to ethically integrate cultural responsiveness into telehealth practices.
Participants will walk away with renewed confidence in tailoring assessments, interventions, and digital interactions to meet their clients’ unique cultural needs.

Enroll in the 1 CE Online Self-Study for $40

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Raymond Barrett, LMHC, LPC, is a pioneer in telehealth training and the founder of Telehealth Certification Institute. With over a decade of experience training more than 40,000 professionals and helping establish national telemental health standards, Ray brings both thought leadership and real-world expertise to this course.

Ray’s teaching approach is straightforward and actionable. He draws from his years of clinical practice and collaboration with leading organizations such as the American Telemedicine Association and CARF, to offer grounded, ethical, and practical solutions to today’s multicultural and digital dilemmas.

The course explores definitions and distinctions between cultural competence and cultural humility, emphasizing their application to ethical decision-making in telehealth. Topics include adapting technology and treatment to fit diverse cultural expectations, addressing access and equity in virtual care, and recognizing one’s own cultural lens when delivering services.

Raymond Barrett Headshot

Instructor

Raymond Barrett, LMHC, LPC, is CEO and founder of the Telehealth Certification Institute, where he has developed more than 50 courses and trained thousands of clinicians and over 1,900 organizations in telehealth best practices. A licensed professional counselor and master trainer, Ray draws on his clinical, supervisory, and consulting experience to emphasize ethical, research-informed telehealth delivery. He continues to maintain a small private practice while ensuring TCI courses remain current, practical, and person-centered to support clinicians, clients, and the broader healthcare community.

Key Takeaways:

  • Clarify Key Concepts: Understand what cultural competence and cultural humility truly mean in the context of ethical telehealth practice.

  • Tailor Technology and Treatment: Learn how to adapt virtual assessments and interventions to meet culturally specific client needs.

  • Deliver Equitable Care: Gain tools to reduce unintentional bias and foster inclusive therapeutic relationships in remote settings.

Why this course?

  • Trusted Expertise: Learn from one of the nation's leading telehealth educators who helped shape the BC-TMH credential and national practice guidelines.

  • Immediate Application: Gain clear, ready-to-use strategies that elevate your telehealth delivery for clients from all backgrounds.

  • Mission-Aligned: This course reflects Telehealth Certification Institute’s core values of excellence, cultural integrity, and holistic wellness.

Learning Objectives:

  • Define cultural competence and cultural humility as it relates to ethical professional practice.

  • Adapt technology, assessment, and treatment services to fit specific cultural needs.

Whether you're new to telehealth or experienced in virtual care, this course equips you with essential tools to deepen your cultural responsiveness and uphold ethical practice. Enroll today to strengthen the care you provide—across every screen and every identity.

Add this course to your cart to begin learning instantly.

This course is Module 10 of the THTC Program and a non-interactive self-study course. Instruction consists of 1 hour of video instruction and a post-test.

Enroll in the 1 CE Online Self-Study for $40

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Availability: From the time of registration, you have six months to access the coursework.

Who Should Attend: This course is intended for clinicians who provide behavioral health services.

Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to attend: Directions for completing a course can be found by clicking here.

This program was recorded on June 11, 2021.

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