The TeleMental Health Training Certificate Program
Evidence-based, advanced, and comprehensive training that prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology.
TeleMental Health Training Certificate Program Details
- The THTC Program
- Description
- Learning Objectives
- Instructor
- CE Hours
- How to Complete the Course and Earn the Certificate
- How to Obtain the THTC Certificate
- Course Policies
- Who Should Attend
- Teaching Methods
- Course Availability
Select each tab above to view specific details of the TeleMental Health Training (THTC Certificate) program
Expand Your Practice…Enhance Your Career…Fill the Need
This program is designed to prepare you to effectively provide telemental health services.
It covers all of the essential competencies of using technology in practice and of providing services from a distance.
There are ten topics in this course:
- Introduction to TeleMental Health
- Legal Aspects of TeleMental Health
- Ethics of Using Technology in Behavioral Health
- Privacy law for TeleMental Health
- Ethical, Legal, and Clinical Aspects of Selecting Technology
- Emergency Management Planning for TeleMental Health
- Screening for Fit for TeleMental Health Services
- Clinical Skills of Video Sessions
- Clinical Skills of Phone Therapy
- Cultural Competence and Telehealth

- Offer your clients more ways to have sessions with you.
- Meet the demand for online counseling.
- Reduce risk for your client, your license, and your practice.
- Adhere to your code of ethics and practice within your boundaries of competence.
- Become a preferred provider for insurance companies, EAPs, and organizations who are seeking telemental health providers.
- Describe the history, research and settings of telemental health.
- Explain how to determine if or when you can legally practice telemental health by reviewing and discussing state licencing laws and federal regulations.
- Explain how to ensure you practice within your boundaries of competence when using digital or communication technology in your practice, by holding telemental health services to the same standard of care expected for same-location/ face-to-face services.
- Describe the clinical, legal and ethical considerations when selecting technology, including HIPAA considerations, so you can apply these considerations to technology decisions you employ in your practice.
- List and explain the possible benefits, drawbacks and risks of telemental health.
- Demonstrate how to establish with the client an emergency management plan for each session in both a supervised and unsupervised environment and the process of responding to an emergency during a telemental health session.
- Use three criteria to assess if a prospective and/or current client is a fit for telemental health services.
- Demonstrate how to provide an effective video or phone session from start to finish.
- Demonstrate how to prepare the client for a video or phone session and to address technological challenges.
- Define cultural competence and cultural humility as it relates to ethical professional practice.
- Adapt technology, assessment, and treatment services to fit specific cultural needs.
Raymond Barrett is the founder and CEO of the Telehealth Certification Institute, LLC (TCI). A licensed mental health counselor (LMHC and LPC), Ray is an innovator and leader in the field of telemental health. He’s an expert telehealth trainer, a respected speaker, and a trusted consultant.
Ray’s inspiration for TCI came from his clients that started asking him to conduct their therapy sessions over the phone. Ray had discovered a knowledge gap in mental health training. He wanted to fill that void with comprehensive and practical training in telemental health - so Ray created that training for himself and fellow clinicians.
Since 2014, TCI has delivered comprehensive telehealth training and consultation to a global network of more than 40,000 healthcare organizations and professionals. TCI now offers over 180 specialized courses, a vast array of telehealth resources, and ongoing free continuing education opportunities for telehealth providers. Among the most sought-after courses offered by TCI is the Telemental Health Training Certificate (THTC Certificate) program.
Ray played a significant role in developing the initial curriculum for the Board Certified Telemental Health credential (BC-TMH) for the Center for Credentialing and Education (CCE). He reviewed every training module. He helped draft content, including questions for exams. He even wrote and developed the initial draft of one of the training modules: Telemental Health Settings and Coordination of Care.
The American Telemedicine Association (ATA) - the most respected organization for telehealth - recently overhauled its guidelines. Ray was on the writing committee that developed Best Practices in Synchronous Videoconferencing-Based Telemental Health in March 2022.
In 2019, Ray participated in a task force for developing a clinical rating process for mobile apps designed to help treat depression. The recommendations were presented to ATA.
The Commission on Accreditation of Rehabilitation Facilities (CARF) is an independent, nonprofit organization that provides accreditation services worldwide at the request of health and human service providers. As part of the International Standards Advisory Committee (ISAC), Ray helped establish CARF’s standards for virtual services.
Ray also is a frequent speaker and consultant for professional organizations. He has presented for over 20 organizations since 2015.
Credit Hours:
The THTC program consists of 15 hours 42 minutes of video training.
Credit Hours: This course consists of 15.5 continuing education hours of credit (7.5 of which are ethics)
Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693. Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.
Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations. You can check with your board to determine if your licensing board would accept this course.
Social Workers: TTelehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 15.5 total credits including 8 clinical and 7.5 ethics continuing education credits.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.
Addiction Professionals: This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.
Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.
Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.
Other Professionals: This course qualifies for 930 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.
This is a non-interactive, self-study course.
To receive your certificate of completion you must complete the course in its entirety.
Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation.
Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the course evaluation online.
Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.
You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.
Directions for completing a course can be found by clicking here.
The Telemental Health Training Certificate (THTC) is included with this training program. You can obtain your THTC certificate after attesting to completing the entire THTC program. The THTC Certificate is listed as an item under “My Courses”.
Accommodations for Individuals with Disabilities
Click here to view our Accommodations for Individuals with Disabilities.
This course includes closed captioning.
Cancellation Policy
Refunds are offered within the first 30 days for courses which have not been completed. There is a 10% service fee for refunds.
Grievance Policy
This course is intended for clinicians who provide behavioral health services.
Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation. The courses may include required reading.
This program was updated June 11, 2021
You have six months to access online courses from the time of purchase.

What is the THTC Program?
The TeleMental Health Training Certificate (THTC) is awarded to dedicated telemental health clinicians who have successfully completed this program. Our THTC program provides evidence-based, advanced, and comprehensive training that prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology. There are several other terms used for TeleMental Health such as E-Psychology, Technology-Assisted Social Work, Web-Based, Virtual, Distance Counseling, Telebehavioral Health, Telehealth, TeleMedicine, Online Counseling, Skype Counseling, and Tele-Therapy.

Who is it for?
The THTC program is for any behavioral health professional, including but not limited to, counselors, social workers, marriage and family therapists, psychologists, physicians, nurses, and chaplains.
Clinicians who have earned the THTC take special consideration of their clients' privacy as it relates to the use of technology, and the needed effort to ensure that they remain up-to-date on the best practices of providing services remotely.
The THTC Program can be completed as an online self-study, by live online webinars, or with a hybrid approach of part self-study and part live-webinar.
Non-intereactive self-study programs are completed by:
- Registering
- Logging in to your account on the website
- Go to My Courses and select the course title
- Complete the required elements (watch the training videos, complete the post-test with a score of 80% or higher)
- Your certificate of completion unlocks when the previous steps have been completed. You receive your certificate by downloading or printing the certificate from the course page.
Live online webinars are completed by:
- Registering
- Logging in to your account on the website
- Go to My Courses and select the course title
- Complete the required elements (attend the webinar and participate on camera in its entirety, complete the course evaluation)
- Your certificate(s) of completion unlock(s) when the previous steps have been completed. You receive your certificate by downloading or printing the certificate from the course page.

Ready to Begin Offering Telemental Services?
What's in the TeleMental Health Training Certificate Program?
Introduction to Telemental Health
An overview of telemental health including the benefits/drawbacks, research, history, settings, and locations
Ethics of Using Technology Behavioral Health
Ethical guidelines for telemental health across all behavioral health professions
Ethical, Legal, and Clinical Aspects of Selecting Technology
Considerations of selecting technology for behavioral health services, including EHRs, Video Conferencing, Texting, Phone Systems, Practice Management Programs, and Secure Email
Screening for Fit for Telemental Health Services
How to determine if a prospective client is a fit for telebehavioral health services
Legal Aspects of Telemental Health
The law of providing telemental health services in the United States, across state lines, and internationally
Privacy Law for Telemental Health
The requirements and steps of becoming and remaining HIPAA compliant
Emergency Management Planning for Telemental Health
The steps of creating and implementing response plans for emergencies
Clinical Skills of Video Sessions
Best practices for providing telebehavioral health sessions via video conferencing.
Cultural Competence and Telehealth
Defining and adapting your practice to best meet specific cultural needs.
Clinical Skills of Phone Therapy
The steps needed when establishing clients for phone therapy sessions.

Validation of the THTC Program
The program has been thoroughly reviewed and rigorously assessed by an advisory committee made up of professionals who are considered to be experts in their field of practice with years of applicable experience embedded into the program. The committee is made of professionals in the area of clinical psychology, social work, clinical supervisors, and professional counselors so a diverse pool of knowledge is in place to present a training program that is truly comprehensive in these content areas. The advisory committee strives to remain abreast of the latest developments and updates in the world of telemental health services and incorporates these ever-growing changes into the training to maintain the timeliness and relevancy of the program. There was an exhaustive review of the codes of ethics from a large number of behavioral health professional associations and licensing boards, the professional literature, and in-depth research to finally construct the certificate training program.
Get Started and Earn Your THTC Certificate!
The THTC alumni have awarded our program with the top ratings for its high-quality content, delivery, instructor, and customer service.
Testimonials
Bridgette Nalumu
Public health consultant, Green and Purple Consultancy Network
Lora Verley
Clinical Therapist, Bayless Integrated Healthcare
Jackie Tanna
Therapist, Region One Mental Health
Jackie Bell-Russell
Therapeutic Behavioral Strategist, Rialto Unified School District