The TeleMental Health Training Certificate Program

Evidence-based, advanced, and comprehensive training that prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology.

TeleMental Health Training Certificate Program Details

Select each tab above to view specific details of the TeleMental Health Training (THTC Certificate) program

Expand Your Practice…Enhance Your Career…Fill the Need

This program is designed to prepare you to effectively provide telemental health services. 

It covers all of the essential competencies of using technology in practice and of providing services from a distance. 

There are ten topics in this course:

  • Introduction to TeleMental Health
  • Legal Aspects of TeleMental Health
  • Ethics of Using Technology in Behavioral Health
  • Privacy law for TeleMental Health
  • Ethical, Legal, and Clinical Aspects of Selecting Technology
  • Emergency Management Planning for TeleMental Health
  • Screening for Fit for TeleMental Health Services
  • Clinical Skills of Video Sessions
  • Clinical Skills of Phone Therapy
  • Cultural Competence and Telehealth


  • Offer your clients more ways to have sessions with you.
  • Meet the demand for online counseling.
  • Reduce risk for your client, your license, and your practice.
  • Adhere to your code of ethics and practice within your boundaries of competence.
  • Become a preferred provider for insurance companies, EAPs, and organizations who are seeking telemental health providers.
  • Describe the history, research and settings of telemental health.
  • Explain how to determine if or when you can legally practice telemental health by reviewing and discussing state licencing laws and federal regulations.
  • Explain how to ensure you practice within your boundaries of competence when using digital or communication technology in your practice, by holding telemental health services to the same standard of care expected for same-location/ face-to-face services.
  • Describe the clinical, legal and ethical considerations when selecting technology, including HIPAA considerations, so you can apply these considerations to technology decisions you employ in your practice.
  • List and explain the possible benefits, drawbacks and risks of telemental health.
  • Demonstrate how to establish with the client an emergency management plan for each session in both a supervised and unsupervised environment and the process of responding to an emergency during a telemental health session.
  • Use three criteria to assess if a prospective and/or current client is a fit for telemental health services.
  • Demonstrate how to provide an effective video or phone session from start to finish.
  • Demonstrate how to prepare the client for a video or phone session and to address technological challenges.
  • Define cultural competence and cultural humility as it relates to ethical professional practice.
  • Adapt technology, assessment, and treatment services to fit specific cultural needs.

Raymond Barrett is the founder and CEO of the Telehealth Certification Institute, LLC (TCI). A licensed mental health counselor (LMHC and LPC), Ray is an innovator and leader in the field of telemental health. He’s an expert telehealth trainer, a respected speaker, and a trusted consultant.

Ray’s inspiration for TCI came from his clients that started asking him to conduct their therapy sessions over the phone. Ray had discovered a knowledge gap in mental health training. He wanted to fill that void with comprehensive and practical training in telemental health - so Ray created that training for himself and fellow clinicians. 

Since 2014, TCI has delivered comprehensive telehealth training and consultation to a global network of more than 40,000 healthcare organizations and professionals. TCI now offers over 180 specialized courses, a vast array of telehealth resources, and ongoing free continuing education opportunities for telehealth providers. Among the most sought-after courses offered by TCI is the Telemental Health Training Certificate (THTC Certificate) program. 

Ray played a significant role in developing the initial curriculum for the Board Certified Telemental Health credential (BC-TMH) for the Center for Credentialing and Education (CCE). He reviewed every training module. He helped draft content, including questions for exams. He even wrote and developed the initial draft of one of the training modules: Telemental Health Settings and Coordination of Care.

The American Telemedicine Association (ATA) - the most respected organization for telehealth - recently overhauled its guidelines. Ray was on the writing committee that developed Best Practices in Synchronous Videoconferencing-Based Telemental Health in March 2022.

In 2019, Ray participated in a task force for developing a clinical rating process for mobile apps designed to help treat depression.  The recommendations were presented to ATA.

The Commission on Accreditation of Rehabilitation Facilities (CARF) is an independent, nonprofit organization that provides accreditation services worldwide at the request of health and human service providers. As part of the International Standards Advisory Committee (ISAC), Ray helped establish CARF’s standards for virtual services.

Ray also is a frequent speaker and consultant for professional organizations. He has presented for over 20 organizations since 2015.

Credit Hours: 

The THTC program consists of 15 hours 42 minutes of video training.

Credit Hours: This course consists of 15.5 continuing education hours of credit (7.5 of which are ethics)

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if your licensing board would accept this course.

Social Workers: TTelehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 15.5 total credits including 8 clinical and 7.5 ethics continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.

Addiction Professionals: This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.

Other Professionals: This course qualifies for 930 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

The Telemental Health Training Certificate (THTC) is included with this training program.  You can obtain your THTC certificate after attesting to completing the entire THTC program. The THTC Certificate is listed as an item under “My Courses”.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

This course includes closed captioning.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.  The courses may include required reading.

This program was updated June 11, 2021

You have six months to access online courses from the time of purchase.

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What is the THTC Program?

The TeleMental Health Training Certificate (THTC) is awarded to dedicated telemental health clinicians who have successfully completed this program. Our THTC program provides evidence-based, advanced, and comprehensive training that prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology. There are several other terms used for TeleMental Health such as E-Psychology, Technology-Assisted Social Work, Web-Based, Virtual, Distance Counseling, Telebehavioral Health, Telehealth, TeleMedicine, Online Counseling, Skype Counseling, and Tele-Therapy.

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Who is it for?

The THTC program is for any behavioral health professional, including but not limited to, counselors, social workers, marriage and family therapists, psychologists, physicians, nurses, and chaplains.
Clinicians who have earned the THTC take special consideration of their clients' privacy as it relates to the use of technology, and the needed effort to ensure that they remain up-to-date on the best practices of providing services remotely.

What's in the TeleMental Health Training Certificate Program?

Introduction to Telemental Health

An overview of telemental health including the benefits/drawbacks, research, history, settings, and locations

Ethics of Using Technology Behavioral Health

Ethical guidelines for telemental health across all behavioral health professions

Ethical, Legal, and Clinical Aspects of Selecting Technology

Considerations of selecting technology for behavioral health services, including EHRs, Video Conferencing, Texting, Phone Systems, Practice Management Programs, and Secure Email

Screening for Fit for Telemental Health Services

How to determine if a prospective client is a fit for telebehavioral health services

Legal Aspects of Telemental Health

The law of providing telemental health services in the United States, across state lines, and internationally

Privacy Law for Telemental Health

The requirements and steps of becoming and remaining HIPAA compliant

Emergency Management Planning for Telemental Health

The steps of creating and implementing response plans for emergencies

Clinical Skills of Video Sessions

Best practices for providing telebehavioral health sessions via video conferencing.

Cultural Competence and Telehealth

Defining and adapting your practice to best meet specific cultural needs.

Clinical Skills of Phone Therapy

The steps needed when establishing clients for phone therapy sessions.
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Validation of the THTC Program

The program has been thoroughly reviewed and rigorously assessed by an advisory committee made up of professionals who are considered to be experts in their field of practice with years of applicable experience embedded into the program. The committee is made of professionals in the area of clinical psychology, social work, clinical supervisors, and professional counselors so a diverse pool of knowledge is in place to present a training program that is truly comprehensive in these content areas. The advisory committee strives to remain abreast of the latest developments and updates in the world of telemental health services and incorporates these ever-growing changes into the training to maintain the timeliness and relevancy of the program. There was an exhaustive review of the codes of ethics from a large number of behavioral health professional associations and licensing boards, the professional literature, and in-depth research to finally construct the certificate training program.