Emergency Management Planning and Screening for Fit for
TeleMental Health Services
Enroll in the Online Self-Study course and complete it at your own pace.
1.5 CE hours available for behavioral health clinicians upon completion.
A crisis can unfold in seconds, and if you’re not prepared, the outcome could mean client harm, legal exposure, and lasting damage to your reputation. Without a clear plan for emergencies and client fit, every telehealth session carries hidden risks you can’t afford to ignore.
This course provides the knowledge and tools to ensure you’re never caught off guard. With practical strategies for both emergency management and client screening, you’ll gain the confidence to act decisively, protect your clients, and safeguard your practice.
Enroll in the 1.5 CE Online Self-Study for $60
Payment Options are listed at checkout
Raymond Barrett, LMHC, LPC, founder and CEO of the Telehealth Certification Institute, is a nationally recognized telehealth trainer, speaker, and consultant. With over a decade of experience shaping best practices in telemental health—including contributions to the American Telemedicine Association’s guidelines and the BC-TMH credential—Ray brings unmatched expertise to this critical topic.
Ray’s teaching style is rooted in clarity and practicality. He emphasizes step-by-step procedures, real-world scenarios, and concrete tools that clinicians can immediately implement in their practices to reduce risk and improve client outcomes.
Across two focused modules, you’ll explore how to build emergency management protocols for supervised and unsupervised telehealth sessions, and how to ethically screen clients to ensure they’re appropriate for telemental health services. You’ll learn how to assess client fit, establish session-by-session safety procedures, and prepare for higher-risk scenarios with confidence.
Instructor
Raymond Barrett, LMHC, LPC, is CEO and founder of the Telehealth Certification Institute, where he has developed more than 50 courses and trained thousands of clinicians and over 1,900 organizations in telehealth best practices. A licensed professional counselor and master trainer, Ray draws on his clinical, supervisory, and consulting experience to emphasize ethical, research-informed telehealth delivery. He continues to maintain a small private practice while ensuring TCI courses remain current, practical, and person-centered to support clinicians, clients, and the broader healthcare community.
Key Takeaways:
Emergency planning mastery: Learn how to establish an emergency management plan in both supervised and unsupervised settings so you can respond to crises without hesitation.
Confident crisis response: Gain a clear framework for what to do during a client emergency in a telemental health session, reducing fear and liability.
Screening with precision: Identify when a client is not a fit for telemental health services and apply practical criteria to protect both client and clinician.
Why This Course?
Clinically essential skills: Crisis response and fit assessment are not optional—they’re ethical imperatives that protect your clients and your license.
Expert instruction: Learn directly from one of the leading voices in telemental health, trusted by organizations worldwide for setting standards of practice.
Practical, ready-to-use tools: Walk away with actionable strategies you can apply immediately, not abstract theories.
Learning Objectives:
Establish with the client an emergency management plan for each session in both a supervised and unsupervised environment
List what information is required to create an emergency management plan
Explain the process of responding to an emergency during a telemental health session
Assess if a prospective and/or current client is a fit for telemental health services
List at least three reasons why an individual may not be a fit for telemental health services
Enroll today in this vital training and equip yourself with the confidence, clarity, and strategies you need to meet the highest standards of telehealth practice.
This course is Module 6 and 7 of the THTC Program and a non-interactive self-study course. Instruction consists of 1.5 hours of video instruction and a post-test.
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Availability: From the time of registration, you have six months to access the coursework.
Who Should Attend: This course is intended for clinicians who provide behavioral health services.
Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
How to attend: Directions for completing a course can be found by clicking here.
This program was recorded on June 11, 2021.
Testimonials
Bridgette Nalumu
Public health consultant, Green and Purple Consultancy Network
Lora Verley
Clinical Therapist, Bayless Integrated Healthcare
Jackie Tanna
Therapist, Region One Mental Health
Jackie Bell-Russell
Therapeutic Behavioral Strategist, Rialto Unified School District