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Implementation and Management of Teletherapy Services
on College Campuses

Enroll in the Online Self-Study course and complete it at your own pace.
1 CE hour available for behavioral health clinicians upon completion.

Implementation and Management of Teletherapy Services on College Campuses

As colleges continue to face surging mental health needs among students, the implementation of teletherapy services has emerged as a critical—yet complex—solution. This course provides a clear roadmap for behavioral health professionals who are navigating the logistics, ethics, and practical decisions of launching and managing virtual care on campus.

Whether you're initiating services from scratch or refining an existing program, this self-paced course equips you with actionable tools and strategies to lead your team with clarity, confidence, and compliance.

Enroll in the 1 CE Online Self-Study for $20

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Tiffany Howard, LPC, NCC, BC-TMH, brings both clinical expertise and hands-on leadership experience to this course. As Coordinator of Web-based Services at a large university, she has overseen the full implementation of Therapy Assistance Online (TAO) and supported providers through every stage of teletherapy program development. Her dual role as a clinician and administrator uniquely positions her to guide others through the decision-making, planning, and management process.

Tiffany’s approach is grounded in real-world application and designed for immediate use. She presents the course material through a practical, problem-solving lens, walking participants step-by-step through common barriers and proven solutions in the college counseling context.

Topics include how to assess your institution’s readiness, evaluate teletherapy platforms, develop staffing and supervision plans, draft informed consent and policies, manage risk and crisis protocols, and effectively communicate with campus partners. You'll also learn how to build a robust implementation and training plan for both staff and students, as well as how to maintain service quality through effective post-launch management.

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Instructor

Tiffany Howard, LPC, NCC, BC-TMH, has a B.A degree in Psychology from Winthrop University and an Education Specialist degree in Marriage and Family Therapy from the University of South Carolina. She is also a trained facilitator of the Nationally and Internationally renowned Prepare/Enrich Inventories.

In her role as a staff counselor & the Coordinator of Web-based Services at a large university, Tiffany not only provides individual, group and couples counseling services; she also oversees, coordinates and acts as the main consultant of telehealth services. These services include but are not limited to assisting in the full implementation and management of Therapy Assistance Online, TAO (an online platform that provides coping skills and teletherapy services).

Key Takeaways:

  • Strategic Staffing Decisions: Gain clarity on who should provide teletherapy services and how to support them with adequate training and supervision.

  • Implementation Blueprint: Learn a replicable, step-by-step process for designing and rolling out a successful teletherapy program.

  • Operational Readiness: Understand what questions to ask, how to prepare your team, and how to sustain and improve services over time.

Why this course?

  • Real-World Experience: Designed by a teletherapy program coordinator who has implemented these systems at scale within higher education.

  • Immediate Application: Offers ready-to-use templates, scripts, and policy insights that can be tailored to your setting.

  • Mission-Driven Training: Offered by Telehealth Certification Institute, a nationally respected CE provider committed to equipping healthcare professionals with the highest quality training.

Learning Objectives:

  • Explore the decisions of who should provide teletherapy services within an agency.

  • Describe a step-by-step guide for how to fully implement teletherapy.

  • List key questions one should ask before and during the implementation process, discuss key management tips after implementation.

With a thoughtful blend of strategy and practicality, this course helps you build a teletherapy program that is ethical, efficient, and sustainable. Let this be your guide as you lead your organization toward accessible, student-centered care.

Add this course to your cart to begin learning instantly.

This is a non-interactive, self-study course. Instruction consists of 1 hour of video instruction and a post-test.

Enroll in the 1 CE Online Self-Study for $20

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Availability: From the time of registration, you have six months to access the coursework.

Who Should Attend: This course is intended for clinicians who provide behavioral health services.

Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to attend: Directions for completing a course can be found by clicking here.

This program was recorded on May 19, 2020.

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