New Counselor Best Practices in TeleMental Health
Enroll in the Online Self-Study course and complete it at your own pace.
5.5 CE hours available for behavioral health clinicians upon completion.
What happens when your ethical compass is pointed in one direction, but the law pulls you in another? In the rapidly evolving world of telemental health, behavioral health clinicians are routinely thrust into high-stakes situations where the "right" decision isn't always clear—and the consequences of getting it wrong can be life-altering.
Understanding how to "color inside the lines" can mean the difference between confident, competent care and costly missteps. This course empowers behavioral health professionals to untangle the ethical and legal challenges unique to telehealth, and find clarity in the gray areas.
Master telehealth ethics—protect your practice.
Enroll in the 5.5 CE Online Self-Study for $490
Payment Options are listed at checkout
Raymond Barrett, LMHC, LPC, is the founder and CEO of the Telehealth Certification Institute and a nationally recognized expert in telemental health. With a career built on closing the training gap for clinicians providing remote services, Ray brings unmatched insight into what new counselors need to succeed in this fast-evolving landscape.
Ray’s approach is both practical and deeply informed by real-world experience. He combines professional ethics, telehealth standards, and client engagement strategies in a way that makes the material not only accessible but actionable. This course was developed specifically for post-graduate professionals at the beginning of their clinical careers—so you can learn it right the first time.
The course is organized into four essential modules that build a solid foundation for effective and ethical telemental health practice. The first module, Clinical Skills of Video Sessions, prepares counselors to optimize their virtual presence, manage the video environment, and conduct professional sessions from start to finish. The second module, Screening for Fit, equips participants to determine whether a client is appropriate for telehealth services by examining technological access, clinical needs, and risk factors. The third module, Emergency Management Planning, provides step-by-step guidance on developing safety plans and managing crises in both supervised and unsupervised settings. The final module, Ethics of Using Technology, explores the ethical standards and codes that govern telehealth, helping counselors navigate legal and professional responsibilities with confidence.
Instructor
Raymond Barrett is the founder and CEO of the Telehealth Certification Institute, LLC (TCI). A licensed mental health counselor (LMHC and LPC), Ray is an innovator and leader in the field of telemental health. He’s an expert telehealth trainer, a respected speaker, and a trusted consultant.
Ray’s inspiration for TCI came from his clients that started asking him to conduct their therapy sessions over the phone. Ray had discovered a knowledge gap in mental health training. He wanted to fill that void with comprehensive and practical training in telemental health - so Ray created that training for himself and fellow clinicians.
Since 2014, TCI has delivered comprehensive telehealth training and consultation to a global network of more than 40,000 healthcare organizations and professionals. TCI now offers over 180 specialized courses, a vast array of telehealth resources, and ongoing free continuing education opportunities for telehealth providers. Among the most sought-after courses offered by TCI is the Telemental Health Training Certificate (THTC Certificate) program.
Key Takeaways:
- Practice ethically with confidence: Learn how to ensure you are operating within your professional scope, even in remote settings.
- Conduct sessions that work: Gain the skills to lead effective, structured, and clinically sound video sessions from start to finish.
- Protect your clients and yourself: Master safety planning and emergency management protocols for remote sessions, regardless of the setting.
Why this course?
- Trusted expertise: Learn from a pioneer who helped write the national best practices and credentialing standards in telemental health.
- Designed for new counselors: Unlike general CE courses, this one meets the unique needs and anxieties of early-career professionals.
- Backed by purpose and mission: Telehealth Certification Institute’s training is rooted in the values of excellence, integrity, and growth—ensuring you’re prepared to provide exceptional care.
Learning Objectives:
- Describe how to ensure you are practicing within your ethical guidelines and boundaries of competence when providing telemental health.
- Assess if a prospective and/or current client is a fit for telemental health services.
- Establish with the client an emergency management plan for each session in both a supervised and unsupervised environment.
- Describe the different technology and environments used when providing remote sessions.
- Demonstrate how to provide an effective video session from start to finish.
Whether you’re still adjusting to the virtual therapy room or preparing for your first telehealth client, this course provides the tools, structure, and reassurance you need to excel.
Enroll today and set the stage for a confident, compliant, and compassionate telehealth practice.
This course is restricted to participants from Concordia University Irvine. Do not enroll unless you have been directed by your instructors.
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Availability: From the time of registration, you have six months to access the coursework.
Who Should Attend: This course is intended for clinicians who provide behavioral health services.
Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
How to attend: Directions for completing a course can be found by clicking here.
This program was recorded on June 11, 2021.
Testimonials
Bridgette Nalumu
Public health consultant, Green and Purple Consultancy Network
Lora Verley
Clinical Therapist, Bayless Integrated Healthcare
Jackie Tanna
Therapist, Region One Mental Health
Jackie Bell-Russell
Therapeutic Behavioral Strategist, Rialto Unified School District