Behavioral health professionals are facing a watershed moment—where the urgency of client care, regulatory shifts, and technological adaptation collide. Integrated care is no longer optional; it’s essential, and telehealth is the bridge making it possible.
In this timely course, you’ll discover practical strategies for delivering integrated behavioral health services using telehealth, especially under the unique pressures and opportunities of a public health emergency. With the right framework, tools, and ethical grounding, you’ll learn to meet today’s challenges with clarity and confidence.
Jonathan Neufeld, PhD, brings over 15 years of hands-on experience in rural health and telehealth systems. As Program Director of the Great Plains Telehealth Resource and Assistance Center, Dr. Neufeld has helped countless providers across the country implement effective telehealth strategies—particularly in underserved communities. His deep understanding of clinical realities and system-level innovation makes him the ideal guide for this topic.
Dr. Neufeld’s approach is grounded in practical insight and guided by real-world examples. He makes complex systems digestible by walking learners through integration models, legal frameworks, and platform considerations, all while remaining attuned to clinicians’ daily workflow. Expect a clear, relevant, and immediately applicable training experience.
This course covers the full spectrum of integrated behavioral health models and where they fall along the “integration continuum.” You’ll learn how telehealth functions as more than a tool—how it becomes an enabler of interdisciplinary care, warm handoffs, efficient communication, and documentation workflows. You’ll also explore legal and ethical concerns unique to telehealth, including licensing across jurisdictions, consent practices, privacy laws, and regulations such as 42 CFR Part 2.
Key Takeaways:
Master integrated care models: Gain fluency in the foundational frameworks of integrated behavioral health and how to apply them in telehealth practice.
Use telehealth to connect care: Learn how to leverage technologies to support real-time collaboration, smooth transitions, and effective communication within interdisciplinary teams.
Protect clients and yourself: Understand and apply the legal and ethical obligations of telehealth to safeguard client confidentiality and professional standards.
Why this course?
Built for behavioral health clinicians: Designed specifically for your role and the challenges you face in blending telehealth with integrated care.
Expert-led, insight-driven: Learn from a leading authority with real-world experience and national influence in telehealth implementation.
A trusted CE provider: Telehealth Certification Institute is recognized for offering high-quality, practical, and ethical continuing education that puts clinician success and client care first.
Learning Objectives:
List several models of integrated behavioral health and discuss the "integration continuum."
Illustrate various ways telehealth technologies can be used to implement and enable IBH under a PHE scenario (handoffs, communication/summaries).
List several legal/ethical considerations that are important to understand and apply when using telehealth (jurisdictions, consent, privacy, 42 CFR part 2, etc.).
Take the next step toward streamlined, ethical, and effective integrated care. With just one CE hour, you’ll walk away better prepared to navigate today’s hybrid care landscape—and serve your clients with greater confidence and coordination.
Add this course to your cart to begin learning instantly.
This is a non-interactive, self-study course. Instruction consists of 1 hour of video and a post-test.
Availability: From the time of registration, you have six months to access the coursework.
Who Should Attend: This course is intended for clinicians who provide behavioral health services.
Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
How to Attend: Instructions for attending and completing a course can be found here.
Jonathan Neufeld, PhD, is Program Director of the Great Plains Telehealth Resource and Assistance Center (gpTRAC), a federally funded technical assistance program housed at the University of Minnesota Institute for Health Informatics. The Center provides telehealth training and consultation to interested healthcare providers across the Great Plains region. Dr. Neufeld has consulted on a wide range of projects related to rural health and telehealth over the past 15 years.
Disclosure Statement: The instructor for this course receive compensation for their services. There are no reported conflicts of interest to disclose.
Credit Hours: This course consists of 1 continuing education hour of credit.
Counselors:
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Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693. Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.
Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations. You can check with your board to determine if your licensing board would accept this course.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0135, effective May 8, 2025.
Social Workers:
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Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 1 clinical continuing education credit.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.
Addiction Professionals:
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This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.
Psychologists:
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Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.
Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.
Other Professionals: This course qualifies for 60 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.
