Providing Integrated Services Using Telehealth

Enroll in the Online Self-Study course and complete it at your own pace.
1 CE hour available for behavioral health clinicians upon completion.

Providing Integrated Services Using Telehealth

Behavioral health professionals are facing a watershed moment—where the urgency of client care, regulatory shifts, and technological adaptation collide. Integrated care is no longer optional; it’s essential, and telehealth is the bridge making it possible.

In this timely course, you’ll discover practical strategies for delivering integrated behavioral health services using telehealth, especially under the unique pressures and opportunities of a public health emergency. With the right framework, tools, and ethical grounding, you’ll learn to meet today’s challenges with clarity and confidence.

Enroll in the 1 CE Online Self-Study for $20

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Register for the 0 CE Training Video for $10

Payment Options are listed at checkout

Jonathan Neufeld, PhD, brings over 15 years of hands-on experience in rural health and telehealth systems. As Program Director of the Great Plains Telehealth Resource and Assistance Center, Dr. Neufeld has helped countless providers across the country implement effective telehealth strategies—particularly in underserved communities. His deep understanding of clinical realities and system-level innovation makes him the ideal guide for this topic.

Dr. Neufeld’s approach is grounded in practical insight and guided by real-world examples. He makes complex systems digestible by walking learners through integration models, legal frameworks, and platform considerations, all while remaining attuned to clinicians’ daily workflow. Expect a clear, relevant, and immediately applicable training experience.

This course covers the full spectrum of integrated behavioral health models and where they fall along the “integration continuum.” You’ll learn how telehealth functions as more than a tool—how it becomes an enabler of interdisciplinary care, warm handoffs, efficient communication, and documentation workflows. You’ll also explore legal and ethical concerns unique to telehealth, including licensing across jurisdictions, consent practices, privacy laws, and regulations such as 42 CFR Part 2.

Jonathan Neufeld Headshot

Instructor

Jonathan Neufeld, PhD, is Program Director of the Great Plains Telehealth Resource and Assistance Center (gpTRAC), a federally funded technical assistance program housed at the University of Minnesota Institute for Health Informatics. The Center provides telehealth training and consultation to interested healthcare providers across the Great Plains region. Dr. Neufeld has consulted on a wide range of projects related to rural health and telehealth over the past 15 years.

Key Takeaways:

  • Master integrated care models: Gain fluency in the foundational frameworks of integrated behavioral health and how to apply them in telehealth practice.
  • Use telehealth to connect care: Learn how to leverage technologies to support real-time collaboration, smooth transitions, and effective communication within interdisciplinary teams.
  • Protect clients and yourself: Understand and apply the legal and ethical obligations of telehealth to safeguard client confidentiality and professional standards.

Why this course?

  • Built for behavioral health clinicians: Designed specifically for your role and the challenges you face in blending telehealth with integrated care.
  • Expert-led, insight-driven: Learn from a leading authority with real-world experience and national influence in telehealth implementation.
  • A trusted CE provider: Telehealth Certification Institute is recognized for offering high-quality, practical, and ethical continuing education that puts clinician success and client care first.

Learning Objectives:

  • List several models of integrated behavioral health and discuss the "integration continuum."
  • Illustrate various ways telehealth technologies can be used to implement and enable IBH under a PHE scenario (handoffs, communication/summaries).
  • List several legal/ethical considerations that are important to understand and apply when using telehealth (jurisdictions, consent, privacy, 42 CFR part 2, etc.).

Take the next step toward streamlined, ethical, and effective integrated care. With just one CE hour, you’ll walk away better prepared to navigate today’s hybrid care landscape—and serve your clients with greater confidence and coordination.

Add this course to your cart to begin learning instantly.

This is a non-interactive, self-study course. Instruction consists of 1 hour of video and a post-test.

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Availability: From the time of registration, you have six months to access the coursework.

Who Should Attend: This course is intended for clinicians who provide behavioral health services.

Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to attend: Directions for completing a course can be found by clicking here.

This program was recorded on May 20, 2020.

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