Recognizing and Responding to Warning Signs when Working
with Students Remotely

Enroll in the Online Self-Study course and complete it at your own pace.
1 CE hour available for behavioral health clinicians upon completion.

Recognizing and Responding to Warning Signs when Working with Students Remotely

When students are struggling emotionally or psychologically, warning signs don’t disappear just because learning has moved online. In fact, for many students, remote learning magnifies those challenges while simultaneously hiding them from view. This course helps behavioral health professionals learn how to recognize—and act on—those crucial warning signs even from behind a screen.

In today’s world of hybrid and remote education, clinicians working with students must be equipped to detect mental health red flags early and intervene in ways that make a lasting difference. This self-study course offers actionable guidance to help professionals meet that responsibility with confidence and compassion.

Enroll in the 1 CE Online Self-Study for $40

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Michelle Gross, MEd, MBA, NCSC, LCMHC, along with Dr. Jill Battal and Marquel Norton, Ed.S., NCSP, bring decades of experience in school psychology, counseling, and behavioral health systems to this course. They have worked with diverse student populations and know firsthand the mental health challenges students face, especially when isolated by remote learning. Their collective expertise ensures that every strategy presented is grounded in research, real-world experience, and a deep commitment to student well-being.

This course takes a practical, systems-informed approach to early identification and support. Drawing from direct experiences in schools and virtual settings, the instructors guide learners through evidence-based techniques, contextualized case examples, and thoughtful insights that can be applied immediately in clinical work with students.

Course topics include how to identify emotional and behavioral signs of anxiety, PTSD, depression, self-injury, suicide risk, substance abuse, and more. It explores the complex interplay of family dynamics, trauma history, environmental stressors, and social isolation in students’ mental health. The course also addresses barriers to access, best practices in communication, and effective responses to students' needs in the remote environment.

Marquel Norton Headshot

Instructor

Marquel Norton, EdS, NCSP, is a nationally certified school psychologist at Boston Public Schools, serving as the building-based psychologist at Curley K–8 School in Jamaica Plain. He leads initiatives supporting socio-emotional learning, behavioral interventions, and positive behavioral supports within the district’s Comprehensive Behavioral Health Model.

Read more about Norton here.

Michelle Gross Headshot

Instructor

Michelle Gross, MEd, MBA, NCSC, LCMHC, is a licensed clinical mental health counselor and educator with over 15 years of experience in counseling and education. She holds master’s degrees in school counseling and business administration from Wake Forest University and is credentialed as an NCSC, NBCT, BCC, NCC, and BC-TMH.

Read more about Michelle Gross here.

Jill Battal Headshot

Instructor

Dr Jill Battal, PhD, NCSP, is a school psychologist and the Data and Research Coordinator for Boston Public Schools’ Comprehensive Behavioral Health Model (CBHM), a districtwide framework integrating behavioral health supports across school systems. She chairs the CBHM Research Committee and serves on its Executive Workgroup.

Read more about Jill Battal here.

Key Takeaways:

  • Early identification of risk: Learn how to recognize signs of distress and intervene before a student’s condition escalates.

  • Remote engagement strategies: Discover how to effectively connect with students virtually and provide meaningful support.

  • Tailored mental health responses: Equip yourself with solutions that are both practical and sensitive to the challenges of remote learning.

Why this course?

  • Expert-led instruction: Learn from nationally certified school psychologists and counselors with direct experience in remote education and mental health response.

  • Timely and relevant: Addresses the ongoing mental health crisis in youth exacerbated by isolation and disrupted routines.

  • Trusted provider: Offered by Telehealth Certification Institute, a leader in behavioral health education known for empowering clinicians through excellence, compassion, and innovation.

Learning Objectives:

  • Identify and assess mental health warning signs in students

  • Provide solutions to support students in remote learning

  • Respond to students’ mental health concerns

This course offers the knowledge and tools you need to ensure students are not left unseen or unsupported. Take a step toward deeper connection, earlier intervention, and more confident remote care by joining this powerful self-study experience.

Add this course to your cart to begin learning instantly.

This is a non-interactive, self-study course. Instruction consists of 1 hour of video instruction and a post-test.

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Availability: From the time of registration, you have six months to access the coursework.

Who Should Attend: This course is intended for clinicians who provide behavioral health services.

Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to attend: Directions for completing a course can be found by clicking here.

This program was recorded on November 18, 2020.

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