The digital era demands a new kind of clinician who is thoroughly equipped to handle the legal, technical, and clinical realities of remote behavioral health care. This curated training bundle provides 24.5 essential CE hours tailored for psychologists, social workers, counselors, and marriage and family therapists looking to master virtual care delivery. Through high-quality instruction, you will explore everything from foundational jurisdictional laws and boundary management to cutting-edge AI documentation ethics and high-acuity crisis intervention.

Key Features:

• Elite Faculty Authority: Learn directly from national trailblazers who actively shape ethics codes and technology standards in behavioral health.

• High-Acuity Protocols: Access specialized, hard-to-find clinical guidance on managing suicidality, psychosis, and domestic violence through a screen.

• Blended Learning Approach: Move from theory to immediate application with real-world case studies and "Transcript Gold" intervention strategies.

Start Your Journey Today!

Invest in your professional development and expand your expertise and CE requirements with our Telehealth SafeStart Course Bundle. Protect your practice, enhance your skills, strengthen your knowledge, and become a more effective counselor.

Enrollment in this bundle is offered at a discount of more than 23% off the full price for each course.

This bundle consists of 4 individual non-interactive self-study courses that comprehensively address topics of TeleMental Health services. These courses offer a total of 24.5 CEs, as well as the THTC certificate. Each course includes a separate certificate of completion. Courses included in this bundle:

• TeleMental Health Training Program (THTC), 15.5 (4 Ethics) CEs  (Learn More)
• Boundary Issues and Dual Relationships in Telehealth: Ethics and Risk Management Implications, 3.5 Ethics CEs  (Learn More)
• Telehealth for Clients with High-Risk Symptoms, 4 CEs  (Learn More)
• Behavioral Health Ethics and AI Clinical Documentation Tools, 1.5 Ethics CEs  (Learn More)

Once each course has been completed, individual Certificates of Completion indicating CEs will be issued.

Courses included in this bundle were recorded between 3/23/22 and 3/30/26

1. TeleMental Health Training Program (THTC), Online Self-Study + the Telemental Health Training Certificate (THTC)

As telehealth continues to expand access to mental health care, clinicians must navigate a growing landscape of clinical skills, technology requirements, and legal regulations. The TeleMental Health Training Certificate (THTC) Program provides a factual, comprehensive foundation for delivering safe and compliant remote care across nine detailed modules.

The program is led by industry experts, including Raymond Barrett, LMHC, founder and CEO of the Telehealth Certification Institute and a contributor to national telemental health standards. The instructional team also features Ann M. Ordway, JD, PhD, a former family law attorney and counselor educator specializing in ethics and cross-jurisdictional law, and Kelly Lannon, LPC, LCMHC, a specialist in crisis intervention and safety planning.

This program covers: the foundational definitions and research of telemental health, the legal implications of practicing across state lines, and the ethical decision-making processes required for remote care. You will explore the clinical, legal, and ethical aspects of selecting technology, along with step-by-step guidance for emergency management planning and for screening clients for telehealth fit. Finally, the program details the specific clinical skills needed to conduct effective video and phone sessions, as well as strategies for maintaining cultural competence in a virtual environment.

Learning Objectives:

• Distinguish major modalities, settings, roles, and terms in telemental health.
• Summarize the research findings regarding telemental health without overclaiming.
• Explain how to determine if or when you can legally practice telemental health by reviewing and discussing state licensing laws and federal regulations.
• Assess a dilemma involving inconsistent professional legal obligations in the jurisdiction where the therapist is located and the jurisdiction where the client is located.
• Explain the circumstances under which a therapist providing telemental health services may be involved in a legal proceeding involving a client.
• Explain how to ensure you practice within your boundaries of competence when using digital or communication technology in your practice, by holding telemental health services to the same standard of care expected for same-location/face-to-face services.
• Discuss the specific provisions of various professional codes of ethics that guide telehealth practice in behavioral health.
• Identify at least two ethical dilemmas that might arise in the context of providing telehealth services and apply ethical decision-making processes to resolve these dilemmas.
• Describe the clinical, legal, and ethical considerations when selecting technology, including HIPAA considerations, so you can apply these considerations to technology decisions you employ in your practice.
• List and explain the possible benefits, drawbacks, and risks of telemental health.
• Demonstrate how to establish with the client an emergency management plan for each session in both a supervised and unsupervised environment and the process of responding to an emergency during a telemental health session.
• Use three criteria to assess if a prospective and/or current client is a fit for telemental health services.
• Demonstrate how to prepare the client for a video or phone session and to address technological challenges.
• Demonstrate how to provide an effective video or phone session from start to finish.
• Define cultural competence and cultural humility as it relates to ethical professional practice.
• Adapt technology, assessment, and treatment services to fit specific cultural needs.

2. Boundary Issues and Dual Relationships in Telehealth: Ethics and Risk Management Implications

What happens when your client Googles you, sends a Facebook friend request, or finds your personal blog? What if you’re tempted to search for their online presence—or respond to a missed appointment through social media? In this digital age, boundary issues can arise with just one click, and even well-meaning decisions can spiral into serious ethical violations.

As behavioral health care increasingly moves into virtual spaces, clinicians face unprecedented challenges navigating dual relationships, confidentiality, and online interactions. This course offers insight, clarity, and actionable strategies to ensure your practice remains ethical, professional, and legally sound.

Dr. Frederic G. Reamer, Ph.D., one of the most respected authorities in behavioral health ethics, leads this training. With decades of experience shaping national ethics codes and technology standards, Dr. Reamer brings a rare depth of knowledge and real-world expertise to help clinicians manage risk and uphold the highest standards of care.

Through carefully chosen case studies and grounded ethical frameworks, Dr. Reamer takes a practical, no-nonsense approach to help you strengthen your boundaries and protect both yourself and your clients in telehealth environments.

This course explores common and complex ethical scenarios, such as responding to online friend requests, managing therapist self-disclosure, dealing with online information-seeking by clients, and maintaining professional boundaries in digital communications. It also addresses regulatory guidelines, ethics-related litigation risks, and how to design protective protocols.

Learning Objectives:

• Identify boundary and dual relationship issues associated with telehealth.
• Apply relevant ethics, regulatory, and practice standards to manage boundary and dual relationship challenges.
• Design and implement protocols to protect clients.
• Design and implement protocols to help prevent ethics-related litigation and licensing board complaints.

3. Telehealth for Clients with High-Risk Symptoms

When clients present with high-risk symptoms—like suicidality, psychosis, self-harm, or abuse—delivering effective care via telehealth becomes even more complex and critical. Without the right tools, clinicians may question how to ensure client safety and maintain clinical standards in a virtual environment.

This training offers mental health professionals a practical, evidence-informed framework for safely and ethically supporting high-risk clients through telehealth. Equip yourself with adaptable strategies and up-to-date tools that help you confidently deliver care when clients need you most, no matter where they are.

Dr. Amy Marschall, Psy.D., a clinical psychologist with extensive experience in trauma-informed and neurodiversity-affirming care, leads this course. As the author of the Telemental Health with Kids Toolbox and a certified telehealth expert, Dr. Marschall provides grounded insights shaped by years of virtual practice with high-acuity clients.

Her teaching approach blends clinical theory with practical application. Through case examples, toolkits, and implementation strategies, she helps clinicians convert in-person methods into telehealth-appropriate interventions without compromising care quality or ethical standards.

This course explores assessment tools and evidence-based approaches for supporting clients at high risk for suicidality, self-harm, disordered eating, psychosis, dissociation, and domestic violence. You'll also learn how to build remote safety plans, ensure platform readiness, and navigate the unique ethical and legal considerations of working with high-risk clients through telehealth.

Learning Objectives:

• Assess clients for appropriateness for telehealth based on risk factors, including suicidal ideation, substance dependence, and abuse, using validated screening instruments.
• Transform existing therapeutic interventions and techniques for in-person sessions in a telehealth setting.
• Apply evidence-based therapeutic interventions for psychosis, dissociation, eating disorders, suicidal ideation, and self-harm behavior via telehealth platforms.
• Develop safety plans for clients experiencing abuse, self-harm, and high-risk behaviors utilizing telehealth platforms for service delivery.

4. Behavioral Health Ethics and AI Clinical Documentation Tools

Artificial intelligence is no longer a distant idea—it’s in the therapy room, shaping the notes we write and the trust we build. With AI documentation tools now listening, transcribing, and summarizing clinical sessions, every clinician faces a defining question: How do we balance efficiency with ethics?
Client privacy, informed consent, and therapeutic integrity are at stake—and so is your professional liability.

This course cuts through the hype and uncertainty with clear, evidence-informed guidance for behavioral health professionals evaluating or already using AI-powered documentation tools. It helps clinicians navigate this new landscape where “time-saving” can quickly become “ethically risky.”

Dr. Sofia Georgiadou, LPC-S, LMFT-S, NCC, brings her expertise as a clinical supervisor, professor, and researcher to this essential topic. Drawing on her study of six major AI note-taking platforms, she exposes what really happens under the hood—how data are stored, retained, and sometimes reused—and what clinicians must know before relying on these tools. As an educator deeply committed to ethical and culturally responsive care, Dr. Georgiadou translates complex legal and technical standards into practical actions that uphold both client welfare and clinician protection.

With her comparative, critical analysis style, Dr. Georgiadou guides participants through real-world examples, showing how informed consent, autonomy, and transparency can easily be compromised without careful review. Using excerpts from the study’s mock sessions (in both English and Spanish), she demonstrates the gaps, inaccuracies, and subtle biases found in popular AI platforms—revealing why “HIPAA compliant” claims often aren’t enough. Her teaching combines warmth, humor, and sharp ethical reasoning, making even the densest regulatory material engaging and immediately useful in practice.

Participants will learn to interpret vendor language, identify red flags in “terms and conditions,” and understand how data retention and opt-out features impact client confidentiality. You’ll also explore the limits of de-identification, consent fatigue, algorithmic bias, and how these systems can unintentionally affect therapeutic rapport—especially for marginalized clients.

Learning Objectives:

• Identify key legal and ethical risks when using AI clinical documentation tools.
• Demonstrate how to conduct meaningful informed-consent conversations about AI note-taking.
• Evaluate AI vendor claims regarding HIPAA compliance, data handling, and client privacy.

Credit Hours: This bundle consists of a total of 24.5 continuing education hours of credit. Each course offers an individual certificate of completion indicating CEs earned for that course.

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if your licensing board would accept this course.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0135, effective May 8, 2025.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing these courses receive 15.5 clinical and 9 ethics continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.

Addiction Professionals: This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.

Other Professionals: This course qualifies for 1470 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

These are non-interactive, self-study courses.

Online self-study courses are non-interactive and include recorded instruction, a post-test and evaluation.  Participants have 6 months from registration to complete coursework and claim the certificate of completion.