Telehealth Certification Institute

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Earn your TeleMental Health Training Certificate (THTC)

Training formats: 1) online self-study, 2) live webinars, or 3) a "hybrid" approach (part live webinar, part online self-study).

If taken in two parts, the full program is satisfied by completing both "TeleMental Health Law and Ethics" and "TeleMental Health Clinical Skills".

The online self-study format is available at any time. The live online webinar format is offered quarterly each year.

TeleMental Health Starter Bundle (THTC Program, Workbook, and One-Hour Consultation)

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$1,086.00$675.00 each


Online Self-Study
Certificate Programs


Expand Your Practice…Enhance Your Career…Fill the Need

Save $411 by purchasing this bundle!

This bundle provides the training program PLUS 2 additional items to help launch your telemental health services.

Each element can be purchased individually. The discounted bundle includes:

  1. The full THTC training program, including the THTC Certificate
  2. The TeleMental Health Provider Workbook, Forms and P&Ps
  3. One-hour private consultation
  4. The THTC Review and Study Guide

An $1,0863 value reduced to $675 when purchased as a bundle.

The THTC training program trains you on all the essential competencies of telemental health.  The Workbook provides you the steps for launching your telemental health services, sample clinical forms, and sample policies and procedures for your practice.  The one-hour consultation will allow you to ask specific questions related to your practice and to have our consultant review your program and provide recommendations for improvement.  The THTC Review and Study Guide is a comprehensive 16 chapter/200 page e-book that covers all aspects of the program and is a thorough review of the program and study guide for the Telemental Health Exam required for those applying for the BC-TMH credential.

There are ten topics in the training program:

  1. Introduction to TeleMental Health
  2. Legal Aspects of TeleMental Health
  3. Ethics of Using Technology in Behavioral Health
  4. Privacy Law for TeleMental Health
  5. Ethical, Legal, and Clinical Aspects of Selecting Technology
  6. Emergency Management Planning for TeleMental Health
  7. Screening for Fit for TeleMental Health Services
  8. Ethical and Clinical Skills of Video Sessions
  9. Ethical and Clinical Skills of Phone Therapy
  10. Cultural Competence and Telehealth


  • Offer your clients more ways to have sessions with you.
  • Meet the demand for online counseling.
  • Reduce risk for your client, your license, and your practice.
  • Adhere to your code of ethics and practice within your boundaries of competence.
  • Become a preferred provider for insurance companies, EAPs, and organizations who are seeking telemental health providers.


THTC Certificate program details:

Updated in June 2021 to include expanded instruction on Privacy Law, Video Sessions, Phone Therapy and Cultural Competency, the TeleMental Health Training Program is designed to prepare professionals to safely, legally, and effectively provide telemental health services. It covers the essential competencies of using technology in practice and of providing services from a distance. This program is intended for clinicians who provide behavioral health services. Teaching methods for the online self-study include recorded lectures, videos, a post-test for each training module, and a course evaluation.

Technology is helping many clinicians offer services in various modalities and allows clients to safely access the care they need, but the ethical, legal, and cultural competencies of using technology in healthcare are not always evident. Participants are introduced to the benefits, drawbacks, history, and research on telemental health, the different settings and locations in which telemental health is utilized as well as key resources for up-to-date telemental information. The legalities of providing services remotely when the clinician and client are not in the same location and state licensure law in the United States can be confusing. Steps to take and important legal information when you practice in a different state (or nation) than where you are licensed are addressed. Understanding how to become compliant to both federal and state privacy laws and the uniqueness of behavioral health services related to confidentiality protects both you and your client. This program covers the rules of several privacy laws including HIPAA and 42 CFR Part 2 and explains the process of becoming legally compliant. Legal entities and professional associations including APA, ATA, NBCC, NASW, ACA, AAMFT, and ASWB have provided guidelines, suggestions, and requirements for the use of technology in healthcare. Clinicians are instructed how to select technology that allows for compliance with the applicable laws and ethics for your profession, as well as address specific cultural needs. This includes electronic health-record systems, practice management programs, video conferencing, phone systems, faxing, data storage technology, payment processing technology, and messaging technology (email, texting, chat).

A thorough review of the clinical aspects of providing behavioral health services via video and phone sessions is critical before offering services remotely. Clinicians need a clear and documented plan for responding to emergencies both in the midst of and between sessions. You will address best practices for establishing tailored emergency management plans for each client, different locations, and modalities of communication. Learn to assess whether or not an individual is likely to be a fit for receiving behavioral health services from you or your organization depending on if they are going to receive services at your office, through video conferencing, a phone session, or via secure messaging. This program extensively covers the ethical and clinical skills of providing video sessions and phone sessions to your clients. You will cover the competencies of setting up the technology, the clinical setting, preparing the client, responding to technical issues, technology options, how to effectively use technology, communication skills specifically for video conferencing and phone sessions, and documentation.

Course Availability

From the time of registration, you have 6 months to access the course, 12 months to access the THTC review guide, and 12 months to complete your consultation session.

Learning Objectives

  • Describe the history, research and settings of telemental health.
  • Explain how to determine if or when you can legally practice telemental health by reviewing and discussing state licencing laws and federal regulations.
  • Explain how to ensure you practice within your boundaries of competence when using digital or communication technology in your practice, by holding telemental health services to the same standard of care expected for same-location/ face-to-face services.
  • Describe the clinical, legal and ethical considerations when selecting technology, including HIPAA considerations, so you can apply these considerations to technology decisions you employ in your practice.
  • List and explain the possible benefits, drawbacks and risks of telemental health.
  • Demonstrate how to establish with the client an emergency management plan for each session in both a supervised and unsupervised environment and the process of responding to an emergency during a telemental health session.
  • Use three criteria to assess if a prospective and/or current client is a fit for telemental health services.
  • Demonstrate how to provide an effective video or phone session from start to finish.
  • Demonstrate how to prepare the client for a video or phone session and to address technological challenges.
  • Define cultural competence and cultural humility as it relates to ethical professional practice.
  • Adapt technology, assessment, and treatment services to fit specific cultural needs.


Raymond Barrett, CEO, LMHC, LPC, is a licensed professional counselor and an expert telemental health consultant/founder of the Telehealth Certification Institute (TCI). A master trainer, Ray has released over 50 high-quality courses for thousands of clinicians and healthcare providers and trained 1,919+ organizations in telehealth.

When Ray’s first clients began asking for sessions over the phone, Ray quickly discovered a knowledge gap in telehealth training. Ray’s inspiration for TCI came from his desire for comprehensive and practical training in telemental health for both himself and fellow clinicians. Ray’s extensive review of telehealth research and literature, along with his virtual counseling, executive coaching, psychiatric assessment, and employee assistance program experience, contributed to his course design.

In a profession known for regulatory pressures, Ray emphasizes ethical telehealth delivery across the board. He continues to see a limited number of private practice clients and rigorously reviews telehealth developments to ensure his courses are up to date and meet industry-best standards.

Ray is committed to cultivating a compassionate, person-centered organization that supports clinicians, patients, and the greater healthcare community.

CE Hours

Credit Hours: 

This course provides 15.5 credit hours (7.5 of which are ethics)

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2023

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 7.5 ethics continuing education credits and 8 clinical continuing education credits.

TeleMental Health Training Program, Online Self Study, Course #4005, is approved by the
Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to
be offered by Telehealth Certification Institute LLC. as an individual course. Individual courses, not providers, are approved at the course level. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. ACE course approval period: 04/07/2022 - 04/07/2024. Social workers completing this course receive 8 Clinical & 7.5 Ethics continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2023

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, the Association for Addiction Professionals, provider #193104. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This course qualifies for 930 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study program.

Completing the Course and Receiving Your Certificate

To receive your certificate of completion you must complete the course in its entirety.

To complete an Online Self Study Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, complete all of the modules, complete and pass the post-test(s), and complete the course evaluation.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked but not required to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can download or print your certificate of completion by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate of Completion section, and clicking on the Certificate of Completion link to either download it or print it.

Directions for completing a course can be found by clicking here.

The Telemental Health Training Certificate (THTC) is included with this training program.  You can obtain your THTC certificate after attesting to completing the entire THTC program. The THTC Certificate is listed as an item under “My Courses”.

How to access the Review and Study Guide

The THTC Review and Study Guide is included with enrollment in this program.  Once participants have earned the THTC, they can access the Review and Study Guide as an e-book. It is not downloadable and can only be viewed by going to the item listed under “My Courses”.  You have one year from enrollment to access the THTC Review and Study Guide. 

Course Policies

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

This course includes closed captioning.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

Who should attend

This course is intended for clinicians who provide behavioral health services.

Teaching Methods

Teaching methods for this course include recorded lectures, videos, post-tests, and a course evaluation.  The courses may include required reading.

This course was updated June 11, 2021.

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