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Walking the Ethical Line in Providing Telemental Health Services

Enroll in the Online Self-Study course and complete it at your own pace.
3.5 CE hours available for behavioral health clinicians upon completion.

When you provide therapy through a screen, you're not just clicking “Join Session”—you’re stepping into a minefield of ethical risk.
In telemental health, every decision you make—about platforms, privacy, supervision, or even texting a client—has ripple effects. A single misstep can compromise confidentiality, blur boundaries, or expose you to legal action. But when done right, telehealth becomes a powerful tool for connection, access, and healing. This course shows you how to walk the ethical line with skill, confidence, and care.

Learn how to meet your professional obligations with clarity in an ever-evolving digital landscape. This self-paced CE course invites you to strengthen your clinical decision-making and boundary-setting skills through practical, real-world insights.

Enroll in the 3.5 CE Online Self-Study for $75

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Latasha Matthews, LPC, CPCS, CPLC, CAMS—known nationally as America’s Emotional Wellness Expert—brings deep expertise in boundary setting, supervision, and emotional health. As a clinical director, legal consultant, and seasoned national speaker, Latasha equips clinicians with the tools to navigate ethical complexities with courage and compassion.

Through authentic storytelling, relatable case studies, and structured guidance, Latasha teaches behavioral health professionals how to make sound ethical decisions in the virtual space—especially when cultural differences, blurred boundaries, and supervisory challenges are in play.

This course explores best practices for technology use, maintaining clinical boundaries, informed consent, supervision, cultural competence, emergency protocols, social media policy development, and more. Participants will also examine real-world ethical dilemmas and develop a framework for making difficult decisions in telemental health.

Latasha Matthews Headshot

Instructor

Latasha Matthews, LPC, CPCS, CPLC, CAMS, is the Clinical Director and founder of Illumination Counseling and Coaching. She is a Licensed Professional Counselor and Clinical supervisor. She has become known as America’s Emotional Wellness Expert as a result of her work providing guidance and support as it relates to the importance of emotional wellness.

Latasha is a best-selling author of  The Dumping Ground, and she's excited to share the Dumping Ground movement with the world. She has spoken throughout the United States, sharing the importance of boundary setting as a key component of good emotional health. She has inspired corporations, fitness centers, and churches with her raw authenticity in sharing her personal story of poor boundary setting. Her efforts have induced hope, energy, and mind-changing perspectives, which have caused people to live a more fulfilling life.

Latasha is passionate about leaving participants gifted with the art of saying "NO" and the freedom to say Yes to things that bring them joy.

You can find more about Latasha by clicking here. 

Key Takeaways:

  • Ensure safety in telemental health: Implement policies and practices that protect clients, supervisees, and supervisors across all telehealth settings.

  • Navigate ethical dilemmas with confidence: Learn how to identify and respond to boundary issues, gray areas, and emerging risks in clinical technology use.

  • Embrace cultural competence online: Recognize the impact of cultural differences on telemental health and adjust your practices to meet diverse client needs.

Why this course?

  • Practical and relevant: This course addresses the exact challenges clinicians are currently facing in the field of virtual care and supervision.

  • Expert-led instruction: Instructor Latasha Matthews combines clinical, supervisory, and legal insight to deliver a training that is comprehensive and inspiring.

  • Backed by a trusted CE provider: Telehealth Certification Institute is dedicated to equipping healthcare professionals with high-quality, ethically grounded education that empowers better care.

Learning Objectives:

  • Explain how to secure safety for clients, supervisors, and supervisees in the context of TeleMental Health.

  • Explain the importance of considering the impact that culture differences when providing telemental health

  • Analyze ethical dilemmas clinicians face surrounding boundary setting with respect to utilizing technology with clients in clinical practice.

By the end of this course, you’ll be better prepared to walk the ethical line with clarity, professionalism, and heart—no matter where your clients log in from. Take the next step toward ethical excellence in your telehealth practice.

Add this course to your cart to begin learning instantly.

This is a non-interactive, self-study course that consists of 3.5 hours of video instruction and a post-test.

Enroll in the 3.5 CE Online Self-Study for $75

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Availability: From the time of registration, you have six months to access the coursework.

Who Should Attend: This course is intended for clinicians who provide behavioral health services.

Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to attend: Directions for completing a course can be found by clicking here.

This program was recorded on March 21, 2022.

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