Keeping clear professional boundaries in telemental health is essential for ethical practice.

But when communication feels more casual and the lines between professional and personal life blur, maintaining those boundaries becomes an ongoing challenge.

This training gives you a deeper understanding of the professional boundaries in telemental health and a clear roadmap for upholding the ethical and legal best practices of telemental health.

Join Latasha Matthews, LPC, CPCS, America’s Emotional Wellness Expert with over 15 years of clinical experience, to learn practical solutions to common boundary issues in telemental health and gain:

• Actionable techniques to define and communicate boundaries that foster trust and respect online.
• Real-world solutions to issues like digital security, privacy, and unexpected client communications.
• Practical steps for establishing, communicating, and maintaining boundaries that protect both you and your clients.
• Strategies for managing client interactions outside of sessions, establishing rules for communication, and ensuring sessions stay professional, even online.
• A framework for handling crises remotely, with plans to keep clients safe even when you aren’t physically present.

With engaging scenarios and real-world examples, you'll walk away with a solid ethical foundation and a clear, actionable plan for every telemental health interaction.

You'll be able to confidently uphold ethical standards and deliver high-quality, ethical telemental health services that reflect the same care and professionalism as in-person work.

Enroll today to make telehealth a trusted extension of your practice, providing clients with a secure, compassionate, and impactful therapeutic experience.

Please note that this is a non-interactive self-study course that consists of 3.5 hours of video instruction, a post-test, and an evaluation.

This course was recorded on March 21, 2022.

Upon completion of this training professionals will be able to do the following:

Learning Objectives:

• Explain how to secure safety for clients, supervisors, and supervisees in the context of TeleMental Health.

• Explain the importance of considering the impact that culture differences when providing telemental health

• Analyze ethical dilemmas clinicians face surrounding boundary setting with respect to utilizing technology with clients in clinical practice.

Latasha Matthews, LPC, CPCS, CPLC, CAMS

Latasha Matthews is the Clinical Director and founder of Illumination Counseling and Coaching. She is a Licensed Professional Counselor and Clinical supervisor. She has become known as America’s Emotional Wellness Expert as a result of her work providing guidance and support as it relates to the importance of emotional wellness.

Latasha is a Best Selling author of  The Dumping Ground and she's excited to share the Dumping Ground movement with the world. She has spoken throughout the United States sharing the importance of boundary setting as a key component to good emotional health. She has inspired corporations, fitness centers, and churches with her raw authenticity in sharing her personal story of poor boundary setting. Her efforts have induced hope, energy, and mind-changing perspectives which has caused persons to live a more fulfilling life.

Latasha is passionate about leaving participants gifted with the art of saying ""NO"" and the freedom to say Yes to things that bring them joy.

You can find more about Latasha by clicking here and here.

Credit Hours: CEs provided with this course include 3.5 ethics continuing education hours of credit.

Counselors: Telehealth Certification Institute LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0048.

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 3.5 ethics continuing education credits.

Telehealth Certification Institute LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435.

Addiction Professionals: This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programing.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128.

Art Therapists: Telehealth Certification Institute LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093.

Other Professionals: This course qualifies for 210 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.  The course may include required reading.

This program was recorded on March 21, 2022

You have six months to access online courses from the time of purchase.