POST-AWARD TRAINING AND TECHNOLOGY SUPPORT

Custom Clinical Training and LMS Solutions for Grant-Funded Programs

TCI partners with universities, hospitals, and nonprofits to successfully deliver the behavioral health training, continuing education, and technology components of your funded projects.

Clinical training team collaborating at a meeting.

Telehealth Certification Institute LLC helps universities, healthcare organizations, behavioral health providers, public agencies, nonprofits, and community partners turn funded training objectives into functioning programs. We can identify and coordinate subject-matter experts, develop custom curriculum, create and maintain a learning management system, deliver training, support learners, and provide agreed participation and completion reporting. Programs can be developed for behavioral health, healthcare, education, public health, social services, and interdisciplinary teams in live virtual, on-site, self-paced, blended, cohort-based, or train-the-trainer formats.

Preparing an application? TCI may also be able to provide a preliminary training and technology scope for budgeting purposes.

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Training and Technology Services for Grant-Funded Programs

Training, curriculum development, learning platforms, software, and vendor services may be charged to a grant when they support approved activities and meet the award’s terms, budget requirements, and applicable cost principles. Telehealth Certification Institute LLC provides detailed scopes of work, pricing, invoices, and agreed training documentation. The recipient should confirm allowability with its grants management specialist, program officer, finance department, or other authorized institutional representative.

Custom Training and Curriculum Development

TCI develops training around your funded objectives, intended audience, required competencies, timeline, and delivery environment. We can develop learning objectives, presentations, facilitator materials, participant resources, assessments, case activities, and complete training curricula across clinical, healthcare, education, public health, and interdisciplinary topics.

Learning Management Systems and Training Technology

TCI can create, configure, brand, host, maintain, and support a learning management system for your grant-funded program. Depending on the project, capabilities may include course hosting, cohort enrollment, learning paths, assessments, evaluations, completion tracking, certificates, administrative access, dashboards, and technical support. TCI can also incorporate case simulations, structured role-play, decision-making exercises, and AI-powered clinical practice tools when they support the program’s objectives.

Instructor and Subject-Matter Expert Coordination

TCI can identify and coordinate qualified instructors and subject-matter experts for your initiative. We have worked with more than 160 instructors and can help match expertise, credentials, teaching experience, and availability to the needs of the funded program.

Training Delivery, Continuing Education, and Learner Support

Training can be delivered through live virtual webinars, on-site instruction, self-paced courses, blended programs, multi-session cohorts, consultation sessions, or train-the-trainer models. TCI can coordinate scheduling, registration, instructor support, participant communications, attendance, and learner technical assistance. When appropriate and eligible, continuing education credit can be included to provide additional professional value and encourage clinician participation.

Learner Administration, Reporting, and Documentation

Reporting requirements are established with your team before launch so the registration, LMS, assessment, and administrative processes are configured to capture the agreed information. Depending on the project, documentation may include enrollment, attendance, course completions, assessment results, participant feedback, certificates, cohort summaries, scopes of work, and itemized invoices.

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Grant-Funded Priorities We Are Positioned to Support

TCI’s services can be configured for a range of clinical, workforce, education, and service-delivery initiatives. Common areas include:

  • Behavioral health workforce education and training
  • Rural health workforce and care-delivery transformation
  • CCBHC and community behavioral health implementation
  • Integrated behavioral health and primary care
  • Child, youth, school, and pediatric mental health
  • Substance use, opioid response, treatment, and recovery
  • Suicide prevention and crisis response
  • Clinical supervision, faculty, and preceptor development
  • Peer, paraprofessional, and community workforce training
  • Trauma-informed and evidence-based clinical practices
  • Telehealth, digital health, and technology-supported care

These are examples, not limits. Each solution is developed around the awardee’s objectives, population, workforce, approved activities, delivery environment, and timeline.

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How TCI Supports Your Training Workstream

1

Define the Requirements:

We review the funded objectives, intended audience, competencies, participation targets, timeline, delivery formats, technology needs, and reporting expectations.

2

Develop the Scope and Budget:

TCI recommends a training, curriculum, LMS, learner-support, and reporting model and prepares a detailed scope and pricing structure for review.

3

Recruit and Build:

We coordinate instructors and subject-matter experts, develop or prepare the curriculum, configure the learning technology, and establish the administrative workflow.

4

Launch and Support:

TCI manages the agreed training delivery, learner communications, instructor coordination, platform administration, and technical support.

5

Track and Document:

We provide the participation, completion, assessment, feedback, and administrative documentation defined in the agreement.

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Why Organizations Use TCI as a Training Implementation Partner

Grant directors and program coordinators choose TCI because we combine deep clinical expertise with scalable, secure technology.

One Coordinated Partner

Bring curriculum development, instructor coordination, training delivery, LMS administration, learner support, continuing education, and reporting together under one implementation plan.

Clinical Education Experience at Scale

TCI has served the clinical workforce since 2014, trained more than 70,000 professionals, and partnered with more than 60 university programs.

Access to Specialized Expertise

TCI has worked with more than 160 instructors and subject-matter experts across clinical, ethical, supervisory, cultural, technological, and healthcare topics.

Flexible Delivery and Technology

Programs can be built for one organization, multiple partner sites, recurring cohorts, statewide audiences, or distributed interdisciplinary workforces.

Reporting Configured Before Launch

TCI works with the recipient to define what training-related information must be captured before the registration, LMS, assessment, and reporting systems are configured.

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Procurement and Administrative Support

TCI can provide the business, contracting, and training documentation needed to support your organization’s vendor-review and procurement process. Specific requirements are confirmed during scoping and contracting.

Vendor Onboarding

TCI can complete standard vendor forms, provide a W-9, accept purchase orders, and respond to institutional procurement requirements applicable to the proposed services.

Training Records and Reports

Depending on the agreed scope, TCI can provide attendance, enrollment, completion, assessment, evaluation, certificate, and cohort-level training records.

Contracting and Invoicing

Agreements and invoices can be structured around defined services, budget periods, milestones, cohorts, or multi-year implementation schedules when mutually approved.

Technology and Data Review

When technology is included, TCI works with the organization to identify applicable security, privacy, accessibility, hosting, data-handling, and contractual requirements.

Frequently Asked Questions

A: Training, curriculum development, learning platforms, software, and professional services may be chargeable to an award when they support approved activities and meet the award’s terms and applicable cost principles. TCI can provide a detailed scope, pricing, invoices, and supporting documentation for its services. The recipient is responsible for confirming allowability with its grants management specialist, program officer, finance department, or other authorized representative.