Hospice Behavioral Health 101

Description

There are few moments more sacred than walking with patients and families through the final chapter of life. For clinicians, this work demands more than clinical skill—it calls for courage, compassion, and the ability to steady others while carrying your own humanity.

This course invites you to strengthen the heart of your practice. Through knowledge, practical strategies, and real-world insights, you’ll learn how to navigate the weight of hospice behavioral health care with confidence and compassion. The skills you gain will not only ease your work but bring peace to patients and families facing their most vulnerable moments.

Amy Mansfield, LMSW, has lived this work. With over 14 years in clinical therapy and social work—and 7 years in hospice—she has walked alongside patients, caregivers, and families through trauma, grief, and loss. Her perspective is both professional and deeply human, ensuring that what you learn is grounded in clinical integrity and genuine compassion.

With Amy’s guidance, you’ll explore hospice behavioral health through the lens of both science and soul. This course emphasizes practical strategies for telehealth, legal and ethical awareness, and the clinician’s pivotal role in easing fear, honoring dignity, and ensuring families do not face this journey alone.

Topics include the unique role of the hospice behavioral health specialist, best practices for telehealth visits, technology for seamless care, anticipatory grief support, patient- and family-centered planning, legal documentation, crisis management, and the laws safeguarding confidentiality and trust.

Key Takeaways:

• Clarity of role: Discover how behavioral health specialists become anchors of stability for patients and families facing end-of-life.

• Telehealth as connection: Learn how to bring presence, trust, and compassion through the screen when families need you most.

• Ethical grounding: Build confidence in the legal and ethical frameworks that protect both patients and clinicians.

Why this course?

• Sacred responsibility: Because guiding patients and families through the end of life is some of the most important work you will ever do.

• Wisdom of experience: Learn from a clinician who has sat at countless bedsides and knows both the technical and emotional demands of this work.

• Training with heart: Telehealth Certification Institute is committed to equipping you with not just skills, but the courage and resilience to serve well.

Learning Objectives:

• Explain the role and duties of the hospice behavioral health specialist.

• Describe how to successfully set up and conduct ongoing telehealth visits for hospice behavioral health.

• Explain the technology needed to successfully set up and conduct ongoing telehealth visits for hospice behavioral health.

• Identify and explain applicable laws in relation to hospice behavioral health.

The journey of hospice care is as much about presence as it is about practice. By enrolling in this course, you take a step toward becoming the clinician families remember with gratitude—the one who steadied them in their hardest moments.

Enroll today and deepen both your skill and your calling in this sacred work.

Format and Access

This is a non-interactive, self-study course. Instruction consists of 2 hours of video instruction and a post-test.

Course Details

Availability: 

From the time of registration, you have six months to access the coursework.

Who Should Attend: 

This course is intended for clinicians who provide behavioral health services.

Teaching Methods: 

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to Attend: 

Course access and completion instructions.

Instructor and Disclosures

Instructor

About Amy Mansfield, LMSW

Amy Mansfield is a licensed clinical therapist currently employed at Telebehavioral Health US. Amy uses a telehealth platform to clinically treat her clients for anxiety, depression, post-traumatic stress disorder, and adjustment disorders. Amy treats a vast population of clientele that include children and families, teenagers, young adults, adults, and clients with chronic and terminal illnesses. Amy is a licensed clinical social worker in the State of Michigan and is a licensed telehealth clinical therapist in the State of Florida. Amy has over 14 years of clinical experience in the field of behavioral therapy and clinical social work. Amy has over 7 years of medical social experience in the field of hospice care. Amy has a diverse background of experience working with patients and their families in both the hospice inpatient setting and home care. Amy has an extensive background and experience in trauma, grief and loss, end-of-life care, and clinical behavioral interventions. Amy is a compassionate clinician who continues to strive and continually grow in the field of behavioral health and social work.

Amy Mansfield's instructor information and additional details.

Disclosure Statement: 

The instructor for this course receive compensation for their services. There are no reported conflicts of interest to disclose.

CE Hours

Credit Hours:

This course consists of 2 continuing education hours of credit.

Counselors:

Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.

Marriage and Family Therapists: 

Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if your licensing board would accept this course.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0135, effective May 8, 2025.

Social Workers:

Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 2 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.

Addiction Professionals:

This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.

Psychologists:

Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.

Art Therapists: 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.

Other Professionals:

This course qualifies for 120 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

Accommodations and Policies

Close Captioning is available for live webinars and recorded video presentations.

You can click on the following links to view our policies:

• Accommodations for Individuals with Disabilities.
• Cancellation Policy
• Grievance Policy
• Support Options
• Disclosure Statement