Managing Difficulties in Clinical Supervision: From Concern to Remediation

Description

When a supervisee’s struggles extend beyond expected professional development, supervisors must be prepared to determine whether additional feedback is enough—or whether a more formal response is needed. Addressing these concerns with clarity, fairness, and appropriate structure is essential for protecting the supervisory relationship, supporting supervisee development, and maintaining the quality of client care.

This course provides clinical supervisors with a practical framework for recognizing performance concerns, initiating difficult conversations, and deciding when to develop a structured remediation or professional development plan. This live webinar offers relationally responsive strategies that can help supervisors remain supportive while establishing clear expectations and meaningful accountability.

Amie Bryant, LCSW, CAS, ACS, brings extensive clinical, supervisory, training, and leadership experience to this course. In addition to more than 15 years in private practice, she served as a counselor, Graduate Clinical Training Program Coordinator, and Counseling Center Director at Fort Lewis College and has taught as adjunct faculty for the University of Denver Graduate School of Social Work Four Corners Program. Her experience supervising developing clinicians and leading a graduate clinical training program informs her practical approach to evaluating competence, providing feedback, addressing supervisory challenges, and supporting professional growth.

Using a relational approach grounded in self-awareness, skill development, and constructive accountability, Bryant will guide participants through the progression from identifying an initial concern to developing, implementing, and monitoring an appropriate action plan. Case-based examples and applied strategies will help participants consider how to preserve the supervisory alliance while communicating directly about performance concerns and problematic behaviors.

The course addresses common supervisory challenges involving power dynamics, countertransference, limited self-awareness, difficulty receiving or eliciting feedback, personality-related concerns, conflict, and ruptures in supervisory or client relationships. Participants will examine how to distinguish expected developmental struggles from concerns that may require formal intervention, assess supervisee competence, and approach difficult performance conversations clearly and constructively. The training also covers written and verbal evaluative feedback, due process, individualized remediation and professional development plans, measurable goals, progress evaluation, follow-up intervals, and relevant ethical and legal considerations.

Key Takeaways

• Recognize when concerns require intervention: Distinguish common developmental challenges from supervisee performance concerns or problematic behaviors that may warrant a structured action plan.
• Navigate difficult supervisory conversations: Use clear, direct, and constructive strategies to address concerns involving feedback, conflict, power dynamics, countertransference, and the supervisory relationship.
• Create accountable remediation plans: Develop, implement, and monitor individualized plans with measurable goals, defined expectations, progress evaluations, and appropriate follow-up.

Why This Course?

• A practical path from concern to action: Move beyond general advice and gain a structured process for assessing concerns, providing evaluative feedback, determining when formal remediation is appropriate, and following through.
• Experience grounded in supervision and training: Learn from an Approved Clinical Supervisor whose background includes coordinating graduate clinical training, directing a college counseling center, teaching graduate social work students, and providing clinical care across diverse settings.
• Supportive and ethically responsible supervision: Benefit from training aligned with Telehealth Certification Institute’s commitment to excellence, professional growth, collaboration, integrity, and high-quality behavioral healthcare.

Learning Objectives

• Identify and respond to common supervisory challenges, including issues related to power dynamics, working with countertransference, providing & eliciting feedback, and navigating conflict in the relationship.
• Evaluate when supervisee’s performance concerns warrant the development of a formal action plan.
• Apply effective strategies for approaching and engaging supervisees in clear, direct, and constructive conversations about performance concerns.
• Develop, implement, and monitor structured action plans, including establishing measurable goals, evaluating progress, and conducting appropriate follow-up.

Supervisors do not have to choose between preserving the supervisory relationship and holding supervisees accountable for competent, ethical practice. This live webinar offers a thoughtful and structured way to approach both responsibilities with greater confidence, clarity, and intention.

Format and Access

This is a non-interactive, self-study program and consists of over 1.5 hours of video instruction and a post-test.

Course Details

Availability: 

From the time of registration, you have six months to access the coursework.

Who Should Attend: 

This course is intended for clinicians who provide behavioral health services.

Teaching Methods: 

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to Attend: 

Course access and completion instructions.

Instructor and Disclosures

Instructor

Amie Bryant, LCSW, CAS, ACS

Amie Bryant is a Licensed Clinical Social Worker, Certified Addictions Specialist, EMDRIA Certified Therapist and Approved Consultant, and Approved Clinical Supervisor, specializing in work with adults and older adolescents. She has been in private practice for over 15 years and also spent 10 years working at the Fort Lewis College Counseling Center as a counselor, Training Coordinator for the Graduate Clinical Training Program, and ultimately as Director of the Center. Her previous experience includes work in schools, integrated healthcare, wilderness therapy, juvenile detention, emergency services, adult outpatient mental health, substance use treatment and prevention, and as Adjunct Faculty for the University of Denver Graduate School of Social Work Four Corners Program.

She is passionate about working with people to improve wellness by supporting them in developing a strong and healthy sense of self. Using a relational approach to cognitive behavioral therapies, she believes that through the therapeutic relationship, acquiring skills and knowledge, and increasing self-awareness and understanding, we can learn to respond to our difficulties and discomfort rather than react to them.

Disclosure Statement: The instructor(s) for this course receive compensation for their services. There are no reported conflicts of interest to disclose.

CE Hours

This course consists of 1.5 continuing education hours of credit.

Counselors:

Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.

Marriage and Family Therapists:

Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if your licensing board would accept this course.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0135.

Social Workers:

Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 1.5 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.

Addiction Professionals:

This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits, effective 10/28/2026. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.

Psychologists:

Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.

Art Therapists:

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.

Other Professionals:

This course qualifies for 90 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This course is a non-interactive, online self-study.

Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

Accommodations and Policies

Close Captioning is available for live webinars and recorded video presentations.

You can click on the following links to view our policies:

• Accommodations for Individuals with Disabilities.
• Cancellation Policy
• Grievance Policy
• Support Options
• Disclosure Statement