Recognizing and Responding to Warning Signs when Working with Students Remotely

Description

This course does not offer CE Credits. The same course is available for purchase and offers 1 clinical CE hour for behavioral health clinicians.  See "related products" below.

When students are struggling emotionally or psychologically, warning signs don’t disappear just because learning has moved online. In fact, for many students, remote learning magnifies those challenges while simultaneously hiding them from view. This course helps behavioral health professionals learn how to recognize—and act on—those crucial warning signs even from behind a screen.

In today’s world of hybrid and remote education, clinicians working with students must be equipped to detect mental health red flags early and intervene in ways that make a lasting difference. This self-study course offers actionable guidance to help professionals meet that responsibility with confidence and compassion.

Michelle Gross, MEd, MBA, NCSC, LCMHC, along with Dr. Jill Battal and Marquel Norton, Ed.S., NCSP, bring decades of experience in school psychology, counseling, and behavioral health systems to this course. They have worked with diverse student populations and know firsthand the mental health challenges students face, especially when isolated by remote learning. Their collective expertise ensures that every strategy presented is grounded in research, real-world experience, and a deep commitment to student well-being.

This course takes a practical, systems-informed approach to early identification and support. Drawing from direct experiences in schools and virtual settings, the instructors guide learners through evidence-based techniques, contextualized case examples, and thoughtful insights that can be applied immediately in clinical work with students.

Course topics include how to identify emotional and behavioral signs of anxiety, PTSD, depression, self-injury, suicide risk, substance abuse, and more. It explores the complex interplay of family dynamics, trauma history, environmental stressors, and social isolation in students’ mental health. The course also addresses barriers to access, best practices in communication, and effective responses to students' needs in the remote environment.

Key Takeaways:

• Early identification of risk: Learn how to recognize signs of distress and intervene before a student’s condition escalates.

• Remote engagement strategies: Discover how to effectively connect with students virtually and provide meaningful support.

• Tailored mental health responses: Equip yourself with solutions that are both practical and sensitive to the challenges of remote learning.

Why this course?

• Expert-led instruction: Learn from nationally certified school psychologists and counselors with direct experience in remote education and mental health response.

• Timely and relevant: Addresses the ongoing mental health crisis in youth exacerbated by isolation and disrupted routines.

• Trusted provider: Offered by Telehealth Certification Institute, a leader in behavioral health education known for empowering clinicians through excellence, compassion, and innovation.

Learning Objectives:

• Identify and assess mental health warning signs in students

• Provide solutions to support students in remote learning

• Respond to students’ mental health concerns

This course offers the knowledge and tools you need to ensure students are not left unseen or unsupported. Take a step toward deeper connection, earlier intervention, and more confident remote care by joining this powerful self-study experience.

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Format and Access

This is a non-interactive, self-study course and consists of over 1 hour of video instruction and an evaluation.

Course Details

Availability: 

From the time of registration, you have six months to access the coursework.

Who Should Attend: 

This course is intended for clinicians who provide behavioral health services.

Teaching Methods: 

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to Attend: 

Course access and completion instructions.

Instructors and Disclosures

Instructor

About Michelle Gross, MEd, MBA, NCSC, LCMHC

Michelle Gross earned her master’s degree in school counseling as well as an MBA from Wake Forest University. She has over fifteen years of experience in the counseling and education industry as a National Certified School Counselor (NCSC) and National Board Certified Teacher (NBCT). She is a Board Certified Coach (BCC), National Certified Counselor (NCC), a Board Certified Tele-Mental Health Provider (BC-TMH) and a licensed clinical mental health counselor (LCMHC) in North Carolina. Michelle co-designed the Educator Edition of the Mental Health Facilitator training program through the National Board for Certified Counselors. Michelle works with adolescents, collegiate, and adults of all ages with a focus on ADHD to develop coping strategies to foster personal growth and development. 

About Jill Battal, Ph.D., NCSP

Jill Battal is a school psychologist at Boston Public Schools. She currently serves as the Data and Research Coordinator for the districts’ Comprehensive Behavioral Health Model (CBHM). CBHM is a multi-tiered system of supports for behavioral health that integrates tiered supports and services within a school according to student needs, and recognizes family and community partnerships as an integral part of a school’s success. As Data and Research Coordinator, Jill chairs the CBHM Research Committee and serves on the Executive Workgroup. Prior to assuming this role within CBHM, Jill gained first-hand experience implementing problem-solving models including Positive Behavioral Interventions and Supports (PBIS), Response to Intervention (RTI), within urban schools. She worked at a variety of schools serving students in preschool through 8th grade, including students with emotional disabilities, severe intellectual and physical disabilities, and autism. 

About Marquel Norton, Ed.S, NCSP

Marquel is a black queer nationally certified school psychologist at Boston Public Schools. He currently serves as the building based school psychologist for the Curley K-8 School in Jamaica Plain, a school specializing in servicing students with a variety of needs and abilities (Autism Spectrum Disorder, Mild Intellectual Impairments, Specific Learning Disabilities). He also coordinates the efforts of his school adhering to the Comprehensive Behavioral Health Model, implementing socio-emotional learning curriculum, positive behavior interventions and supports, and behavioral health interventions at various levels. Marquel also carries a concentration in Critical Education Studies from Tufts University and has done presentations and lectures on Critical Race Theory and Racial Historical Trauma. Largely, Marquel is interested in research on group work interventions and supporting LGBTQIA+ adolescents and young adults and their families.

Disclosure Statement: 

The instructor for this course receive compensation for their services. There are no reported conflicts of interest to disclose.

CE Hours

This course does not offer CE credits, just great content.

The same course is available for purchase and offers 1 CE hour for behavioral health clinicians. See "related products" below.

This course is a non-interactive, online self-study.

Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

Accommodations and Policies

Close Captioning is available for live webinars and recorded video presentations.

You can click on the following links to view our policies:

• Accommodations for Individuals with Disabilities.
• Cancellation Policy
• Grievance Policy
• Support Options
• Disclosure Statement