When students are struggling emotionally or psychologically, warning signs don’t disappear just because learning has moved online. In fact, for many students, remote learning magnifies those challenges while simultaneously hiding them from view. This course helps behavioral health professionals learn how to recognize—and act on—those crucial warning signs even from behind a screen.
In today’s world of hybrid and remote education, clinicians working with students must be equipped to detect mental health red flags early and intervene in ways that make a lasting difference. This self-study course offers actionable guidance to help professionals meet that responsibility with confidence and compassion.
Michelle Gross, MEd, MBA, NCSC, LCMHC, along with Dr. Jill Battal and Marquel Norton, Ed.S., NCSP, bring decades of experience in school psychology, counseling, and behavioral health systems to this course. They have worked with diverse student populations and know firsthand the mental health challenges students face, especially when isolated by remote learning. Their collective expertise ensures that every strategy presented is grounded in research, real-world experience, and a deep commitment to student well-being.
This course takes a practical, systems-informed approach to early identification and support. Drawing from direct experiences in schools and virtual settings, the instructors guide learners through evidence-based techniques, contextualized case examples, and thoughtful insights that can be applied immediately in clinical work with students.
Course topics include how to identify emotional and behavioral signs of anxiety, PTSD, depression, self-injury, suicide risk, substance abuse, and more. It explores the complex interplay of family dynamics, trauma history, environmental stressors, and social isolation in students’ mental health. The course also addresses barriers to access, best practices in communication, and effective responses to students' needs in the remote environment.
Key Takeaways:
Early identification of risk: Learn how to recognize signs of distress and intervene before a student’s condition escalates.
Remote engagement strategies: Discover how to effectively connect with students virtually and provide meaningful support.
Tailored mental health responses: Equip yourself with solutions that are both practical and sensitive to the challenges of remote learning.
Why this course?
Expert-led instruction: Learn from nationally certified school psychologists and counselors with direct experience in remote education and mental health response.
Timely and relevant: Addresses the ongoing mental health crisis in youth exacerbated by isolation and disrupted routines.
Trusted provider: Offered by Telehealth Certification Institute, a leader in behavioral health education known for empowering clinicians through excellence, compassion, and innovation.
Learning Objectives:
Identify and assess mental health warning signs in students
Provide solutions to support students in remote learning
Respond to students’ mental health concerns
This course offers the knowledge and tools you need to ensure students are not left unseen or unsupported. Take a step toward deeper connection, earlier intervention, and more confident remote care by joining this powerful self-study experience.
Add this course to your cart to begin learning instantly.
This is a non-interactive, self-study course. Instruction consists of 1 hour of video instruction and a post-test.
Availability: From the time of registration, you have six months to access the coursework.
Who Should Attend: This course is intended for clinicians who provide behavioral health services.
Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
How to Attend: Instructions for attending and completing a course can be found here.
Michelle Gross, MEd, MBA, NCSC, LCMHC earned her master’s degree in school counseling as well as an MBA from Wake Forest University. She has over fifteen years of experience in the counseling and education industry as a National Certified School Counselor (NCSC) and National Board Certified Teacher (NBCT). She is a Board Certified Coach (BCC), National Certified Counselor (NCC), a Board Certified Tele-Mental Health Provider (BC-TMH) and a licensed clinical mental health counselor (LCMHC) in North Carolina. Michelle co-designed the Educator Edition of the Mental Health Facilitator training program through the National Board for Certified Counselors. Michelle works with adolescents, collegiate, and adults of all ages with a focus on ADHD to develop coping strategies to foster personal growth and development.
Jill Battal, Ph.D., NCSP, is a school psychologist at Boston Public Schools. She currently serves as the Data and Research Coordinator for the districts’ Comprehensive Behavioral Health Model (CBHM). CBHM is a multi-tiered system of supports for behavioral health that integrates tiered supports and services within a school according to student needs, and recognizes family and community partnerships as an integral part of a school’s success. As Data and Research Coordinator, Jill chairs the CBHM Research Committee and serves on the Executive Workgroup. Prior to assuming this role within CBHM, Jill gained first-hand experience implementing problem-solving models including Positive Behavioral Interventions and Supports (PBIS), Response to Intervention (RTI), within urban schools. She worked at a variety of schools serving students in preschool through 8th grade, including students with emotional disabilities, severe intellectual and physical disabilities, and autism.
Marquel Norton, Ed.S, NCSP, is a black queer nationally certified school psychologist at Boston Public Schools. He currently serves as the building based school psychologist for the Curley K-8 School in Jamaica Plain, a school specializing in servicing students with a variety of needs and abilities (Autism Spectrum Disorder, Mild Intellectual Impairments, Specific Learning Disabilities). He also coordinates the efforts of his school adhering to the Comprehensive Behavioral Health Model, implementing socio-emotional learning curriculum, positive behavior interventions and supports, and behavioral health interventions at various levels. Marquel also carries a concentration in Critical Education Studies from Tufts University and has done presentations and lectures on Critical Race Theory and Racial Historical Trauma. Largely, Marquel is interested in research on group work interventions and supporting LGBTQIA+ adolescents and young adults and their families.
Disclosure Statement: The instructor for this course receive compensation for their services. There are no reported conflicts of interest to disclose.
Credit Hours: This course consists of 1 continuing education hour of credit.
Counselors:
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Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693. Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.
Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations. You can check with your board to determine if your licensing board would accept this course.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0135, effective May 8, 2025.
Social Workers:
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Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 1 clinical continuing education credit.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.
Addiction Professionals:
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This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits, effective 2/23/2021. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.
Psychologists:
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Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.
Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.
Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.
Other Professionals: This course qualifies for 60 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.
