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Recognizing and Responding to Warning Signs when Working with Students Remotely

Woman sitting by the computer Recognizing and Responding to Warning Signs when Working with Students Remotely
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$40.00 each

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Online Self-Study
Downloadable e-book of course slides, a downloadable certificate of completion, and course video(s).


The Covid-19 pandemic has alerted school staff to emerging risks, problematic policies, and imperative professional responsibilities in K-12 schools. The Recognizing and Responding to Warning Signs course teaches school professionals a comprehensive and student-centered crisis response approach.

In the event of a potential mental health emergency, the warning signs are only the beginning of the response process. This course details the interventions that occur before and after the recognition of a crisis. Modules on active listening, unconditional positive regard, educator decision-making, and resource mapping give school staff the tools and strategies to enact compassionate solutions.

The multi-tiered system of supports (MTSS) approach focuses on adding a strengths-based perspective to student assistance. By understanding student strengths and behavioral risk factors (such as trauma), school professionals can create a thriving atmosphere that centers around students.

Learning Objectives:

  • Identify and assess mental health warning signs in students
  • Provide solutions to support students in remote learning
  • Respond to student’s mental health concerns

This is a non-interactive self-study course.

Instruction consists of 1 hour of video instruction and a post-test.

Course Availability

From the time of registration, you have six months to access the coursework.


Michelle Gross, MEd, MBA, NCSC, LCMHC earned her master’s degree in school counseling as well as an MBA from Wake Forest University. She has over fifteen years of experience in the counseling and education industry as a National Certified School Counselor (NCSC) and National Board Certified Teacher (NBCT). She is a Board Certified Coach (BCC), National Certified Counselor (NCC), a Board Certified Tele-Mental Health Provider (BC-TMH) and a licensed clinical mental health counselor (LCMHC) in North Carolina. Michelle co-designed the Educator Edition of the Mental Health Facilitator training program through the National Board for Certified Counselors. Michelle works with adolescents, collegiate, and adults of all ages with a focus on ADHD to develop coping strategies to foster personal growth and development. 

Jill Battal, Ph.D., NCSP, is a school psychologist at Boston Public Schools. She currently serves as the Data and Research Coordinator for the districts’ Comprehensive Behavioral Health Model (CBHM). CBHM is a multi-tiered system of supports for behavioral health that integrates tiered supports and services within a school according to student needs, and recognizes family and community partnerships as an integral part of a school’s success. As Data and Research Coordinator, Jill chairs the CBHM Research Committee and serves on the Executive Workgroup. Prior to assuming this role within CBHM, Jill gained first-hand experience implementing problem-solving models including Positive Behavioral Interventions and Supports (PBIS), Response to Intervention (RTI), within urban schools. She worked at a variety of schools serving students in preschool through 8th grade, including students with emotional disabilities, severe intellectual and physical disabilities, and autism. 

Marquel Norton, Ed.S, NCSP, is a black queer nationally certified school psychologist at Boston Public Schools. He currently serves as the building based school psychologist for the Curley K-8 School in Jamaica Plain, a school specializing in servicing students with a variety of needs and abilities (Autism Spectrum Disorder, Mild Intellectual Impairments, Specific Learning Disabilities). He also coordinates the efforts of his school adhering to the Comprehensive Behavioral Health Model, implementing socio-emotional learning curriculum, positive behavior interventions and supports, and behavioral health interventions at various levels. Marquel also carries a concentration in Critical Education Studies from Tufts University and has done presentations and lectures on Critical Race Theory and Racial Historical Trauma. Largely, Marquel is interested in research on group work interventions and supporting LGBTQIA+ adolescents and young adults and their families.

CE Hours

Credit Hours: This course consists of 1 continuing education hour of credit.

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if your licensing board would accept this course.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 1 clinical continuing education credit.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.

Addiction Professionals: This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits, effective 2/23/2021. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.

Other Professionals: This course qualifies for 60 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

How to Complete the Course and Earn Your Certificate

To receive your certificate of completion you must complete the course in its entirety.

To complete an Online Self Study Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, complete all of the modules, complete and pass the post-test(s), and complete the course evaluation.

A grade of at least 80% or more is required to pass the post-test. Retaking the post-test is possible until the participant is able to pass the test.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked but not required to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can download or print your certificate of completion by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate of Completion section, and clicking on the Certificate of Completion link to either download it or print it.

Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

Directions for completing a course can be found by clicking here.

Who should attend

This course is intended for school counselors and other behavioral health clinicians.

Teaching methods

This is a non-interactive self-study course. Teaching methods for these courses include recorded lectures, videos, a post-test, and a course evaluation.

This course was recorded 11/18/2020

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