TeleMental Health Clinical Skills
Enroll in the Online Self-Study course and complete it at your own pace.
6.5 CE hours available for behavioral health clinicians upon completion.
When the screen becomes the therapy room, every detail matters. From handling emergencies at a distance, to ensuring a client is truly a fit for telehealth, to mastering the subtle skills of video and phone sessions—your ability to navigate these challenges can mean the difference between clinical success and ethical risk.
Telehealth isn’t just about logging into a platform; it’s about creating a safe, ethical, and clinically effective space when you and your client aren’t in the same room. This course bundle equips you with the skills, strategies, and confidence to provide care that is both clinically sound and technologically competent.
Enroll in the 6.5 CE Online Self-Study for $219
Payment Options are listed at checkout
Raymond Barrett, LMHC, LPC—founder and CEO of the Telehealth Certification Institute—is a nationally recognized expert in telemental health. He has trained more than 40,000 professionals, contributed to ATA best-practice guidelines, and helped design the Board Certified Telemental Health credential. His deep expertise ensures you’ll gain practical, applicable strategies grounded in the latest standards.
Ray’s teaching approach blends clear ethical guidance with hands-on, scenario-based instruction. Rather than just learning about compliance requirements or technical checklists, you’ll practice applying best practices in real-world contexts, preparing you to act with confidence in the moments that matter most.
Across three integrated modules, you’ll explore the essentials of building emergency management plans for both supervised and unsupervised sites, developing clear screening processes to determine whether clients are an appropriate fit for telehealth, and preparing clients for video and phone sessions by setting expectations and troubleshooting technology. You’ll also learn how to deliver ethical, professional, and clinically effective sessions from start to finish while addressing critical considerations such as privacy, informed consent, documentation, and reimbursement in virtual care.
Instructor
Raymond Barrett, LMHC, LPC, is CEO and founder of the Telehealth Certification Institute, where he has developed more than 50 courses and trained thousands of clinicians and over 1,900 organizations in telehealth best practices. A licensed professional counselor and master trainer, Ray draws on his clinical, supervisory, and consulting experience to emphasize ethical, research-informed telehealth delivery. He continues to maintain a small private practice while ensuring TCI courses remain current, practical, and person-centered to support clinicians, clients, and the broader healthcare community.
Key Takeaways:
Emergency preparedness: Learn to design and implement effective emergency management plans tailored to telehealth environments.
Client screening mastery: Apply criteria to determine client fit for telemental health services while honoring ethical boundaries and client safety.
Clinical delivery skills: Gain confidence in conducting video and phone sessions that are professional, engaging, and clinically effective.
Why This Course?
Expert-led training: Learn from Ray Barrett, a pioneer who helped shape national standards and credentialing in telemental health.
Comprehensive approach: This course integrates emergency planning, client screening, and session delivery into one cohesive skillset.
Trusted provider: Offered by the Telehealth Certification Institute, a leader in equipping behavioral health professionals with specialized CE training for over a decade.
Learning Objectives:
Demonstrate how to establish with the client an emergency management plan for each session in both a supervised and unsupervised environment and the process of responding to an emergency during a telemental health session.
Use three criteria to assess if a prospective and/or current client is a fit for telemental health services.
Demonstrate how to provide an effective video or phone session from start to finish.
Demonstrate how to prepare the client for a video or phone session and to address technological challenges.
Telehealth is here to stay—and with it comes the responsibility to uphold the highest standards of safety, ethics, and clinical care. This course gives you the tools to meet those standards with confidence.
Enroll today in TeleMental Health Clinical Skills and strengthen your ability to deliver care that is both ethical and effective in every virtual encounter.
Instruction consists of 6.5 hours of video instruction and a post-test.
By completing BOTH TeleMental Health Law and Ethics and TeleMental Health Clinical Skills (this course) courses for CEs, you will earn the TeleMental Health Training Certificate.
Select each tab for course details
Availability: From the time of registration, you have six months to access the coursework.
Who Should Attend: This course is intended for clinicians who provide behavioral health services.
Teaching Methods: This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
How to attend: Directions for completing a course can be found by clicking here.
This program was recorded on June 11, 2021.
Testimonials
Bridgette Nalumu
Public health consultant, Green and Purple Consultancy Network
Lora Verley
Clinical Therapist, Bayless Integrated Healthcare
Jackie Tanna
Therapist, Region One Mental Health
Jackie Bell-Russell
Therapeutic Behavioral Strategist, Rialto Unified School District