The Road to Reconciliation: A Comprehensive Guide to Helping Your Clients Find Peace When Their Relationships Go Bad

Description

When relationships break down, the emotional wreckage can leave clients feeling powerless, stuck in the past, and unsure of how to move forward. This course offers clinicians a proven roadmap for guiding clients through the aftermath—toward accountability, clarity, and, ultimately, peace.

Whether your client is a victim, a perpetrator, or somewhere in between, reconciliation may be possible—or it may not be. Either way, this course gives you the clinical tools to navigate both pathways with confidence and compassion.

Keith Wilson, LMHC, brings more than 30 years of experience helping individuals and couples face the raw aftermath of relational harm. His work spans troubled marriages, domestic violence, sexual abuse, substance use, and complex trauma, making him uniquely equipped to guide clinicians through the emotional minefields clients encounter when relationships go wrong.

With insight and practicality, Keith teaches clinicians how to help both victims and offenders confront hard truths, take ownership, and move forward. His approach blends real-world experience with nuanced therapeutic strategies that prioritize both accountability and healing.

Topics include victim self-sabotage, denial patterns, survivor guilt, the victim-offender cycle, constructive apologies, reparation plans, navigating when reconciliation is impossible, and strategies for finding personal peace in unresolved relationships. The course also addresses how to separate the person from the problem, negotiate therapeutic separations, and support clients through restorative justice processes.

Key Takeaways:

• Understand the many ways victims may get off track: Learn how trauma responses like denial, learned helplessness, or re-traumatization may prevent recovery.

• Guide perpetrators through accountability and reparation: Help clients take responsibility, offer genuine apologies, and make amends in a way that promotes healing.

• Support clients when reconciliation isn't an option: Equip clients with tools for cultivating change, creating boundaries, and finding inner peace in the face of relational failure.

Why this course?

• Trusted expert guidance: Keith Wilson’s deep clinical experience and published work offer unparalleled insights into relational healing.

• Real-world strategies that work: This course addresses the gritty realities clinicians face in therapy—not just theory, but tools you can use right away.

• Mission-driven excellence: Telehealth Certification Institute delivers high-quality continuing education built on values of integrity, kindness, and clinical innovation.

Learning Objectives:

• Participants will list many of the ways victims may get off track and undermine their own recovery.

• Participants will describe how to help perpetrators take responsibility for their actions, make an effective apology, and repair the damage.

• Participants will describe how to help victims in ongoing problematic relationships cultivate change or find peace when reconciliation is impossible.

Whether you're working with fractured couples, survivors of abuse, or those seeking to make meaningful amends, this course empowers you to meet your clients where they are—and lead them somewhere better. Add this course to your professional toolkit and help your clients reclaim their peace.

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Format and Access

This is a non-interactive, self-study course. Instruction consists of 3 hours of video instruction and a post-test.

Course Details

Availability: 

From the time of registration, you have six months to access the coursework.

Who Should Attend: 

This course is intended for clinicians who provide behavioral health services.

Teaching Methods: 

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to Attend: 

Course access and completion instructions.

Instructor and Disclosures

Instructor

About Keith Wilson, LMHC

Keith Wilson is a licensed mental health counselor and former certified substance abuse counselor in private practice in Rochester, NY. He’s had more than thirty years’ experience with as diverse populations as: troubled youth, troubled marriages; domestic violence victims and perpetrators; addicts and alcoholics; sexual abuse offenders, survivors, and non-offending spouses; the seriously mentally ill and the worried well; and the people who love all of the above.

He is the author of three self-help books: Constructive Conflict: Building Something Good Out of All Those Arguments; The Road to Reconciliation: A Comprehensive Guide to Peace When Relationships Go Bad; and How to Make an Apology You’ll Never Have to Make Again. He has also published three novels, Who Killed the Lisping barista of the Eiphany Café?, Fate’s Janitors: Mopping Up Madness at a Mental Health Clinic, a satire of the mental health field, and Intersections, which takes readers on a road trip with a suicidal therapist. Early parts of what may be his next books, Searching for an Inner Adult, A Field Guide to Feelings, and The Reflective Eclectic can be found Keith Wilson's blog.

Keith Wilson's instructor information.

Disclosure Statement: 

The instructor(s) for this course receive compensation for their services. There are no reported conflicts of interest to disclose.

CE Hours

Credit Hours:

This course consists of 3 continuing education hours of credit.

Counselors:

Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.

Marriage and Family Therapists: 

Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if your licensing board would accept this course.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0135, effective May 8, 2025.

Social Workers:

Telehealth Certification Institute LLC, #1609, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 05/02/2024 – 05/02/2027. Social workers completing this course receive 3 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.

Addiction Professionals:

This course has been approved by Telehealth Certification Institute LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #193104, Telehealth Certification Institute LLC is responsible for all aspects of the programming.

Psychologists:

Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.

Art Therapists: 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Creative Arts Therapists #CAT-0093.

Other Professionals:

This course qualifies for 180 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

Accommodations and Policies

Close Captioning is available for live webinars and recorded video presentations.

You can click on the following links to view our policies:

• Accommodations for Individuals with Disabilities.
• Cancellation Policy
• Grievance Policy
• Support Options
• Disclosure Statement