Telehealth Certification Institute

Many clinical supervisors lack hands-on techniques for supporting supervisee confidence. There is a lot of research about clinical competence in therapists but less about clinical confidence. This course examines the impact that clinical supervisors can have on developing and fostering confidence in your supervisees. The ideal audience for this course is clinical supervisors at all levels who are looking for strategies to help supervisees develop clinical confidence, which will support their competence. Clinical supervisors who work in agency and private practice settings can expect to walk away with a deeper knowledge of their own clinical confidence, new ways to conceptualize therapist confidence, and practical ways to implement this knowledge in clinical supervision. Combining theory, research, and practical application, this course will improve your clinical supervision skills so you can better support your supervisees.

Upon completion of this training, professionals will be able to do the following:

• List the 7 foundations of therapist clinical confidence

• Define the clinical supervisor’s roles in instilling clinical confidence in supervisees

• Demonstrate practical strategies for improving supervisee confidence

Shannon Heers, LPC, LMHC, CAS, ACS

Shannon Heers is an experienced therapist, clinical supervisor, and the founder of Firelight Supervision. Firelight Supervision provides clinical supervision and clinical consultation to counselors and social workers pursuing licensure, as well as post-licensure professional development. Shannon is also the owner of Catalyss Counseling, a group private practice located in Colorado. Shannon specializes in providing clinical supervision and clinical consultation to beginner to advanced therapists, and is passionate about burnout prevention in the counseling field.

Credit Hours: 

This course provides 3 credit hours

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2026

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 3 continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2026

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, The Association for Addiction Professionals, provider #193104. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024 

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This course qualifies for 180 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation. Participants have 6 months from registration to access and complete online self-study courses.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses and live webinars, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

This program was recorded April 5, 2024

You have six months to access online courses from the time of purchase.