This course does not offer CE Credits. The same course is available for purchase and offers 1 CE hour for behavioral health clinicians. See "related products" below.
When every second counts, will you be ready to respond?
Crisis calls are a crucial and unavoidable part of mental health care practice. These situations often come with high stakes and emotional intensity that require clinicians to make quick, informed decisions that can be overwhelming, even for seasoned professionals.
This course is designed to equip you with essential training to effectively handle high-pressure situations, including suicide prevention, mental health emergencies, and relationship crises.
Led by crisis intervention expert Kelly Lannon, participants will gain a clearer understanding of what constitutes a crisis and learn how to identify and assess various types of crises, from suicidal ideation to financial and relationship struggles. They will explore strategies for engaging clients with empathy, asking the right questions, and developing tailored crisis management plans that leverage both local and national resources.
Through expert guidance, participants will dive into managing the emotional challenges that come with crisis intervention and discover strategies for managing stress and maintaining boundaries while delivering high-quality care. They will gain practical insights into navigating the complexities of crisis calls, ensuring they are prepared to offer meaningful support to clients in their most vulnerable moments.
This training will empower you to feel prepared, supported, and ready to respond effectively in high-stakes moments.
Enroll today and step into your role as a lifeline, a source of strength, and a guide through the storm.
This is a non-interactive self-study course.
Instruction consists of 1 hour of video instruction and an evaluation.
Learning Objectives:
- Define a crisis and develop resources to utilize when a crisis occurs.
- Examine types of crisis calls and generate a plan for these calls.
- Engage with the client and manage expectations and fears.
From the time of registration, you have six months to access the coursework.
Kelly Lannon, APC, BC-TMH, CMCC; an Air Force combat veteran, has a Masters in Mental Health Counseling from the Margaret Warner Graduate school at University of Rochester. Kelly completed her graduate work with the Canandaigua, NY Veteran Affairs. While at the VA, she assisted veterans in processing trauma, while coping with substance use concerns. After completing graduate work, Kelly continued to work in crisis intervention and suicide prevention with veterans, active duty military, and their families. Her therapeutic approach is based in Existential and Humanistic approaches, combining skills found in Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), and Cognitive Processing Therapy (CPT) to best serve individual needs.
This course does not offer CE credits, just great content.
The same course is available for purchase and offers 1 CE hour for behavioral health clinicians. See "related products" below.
Participants may request a printed version of their certificate of attendance to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.
This is a non-interactive, self-study course.
To receive your certificate of attendance you must complete the course in its entirety.
To complete a Training Video Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, attend to the video content, and complete the course evaluation, then claim the certificate of attendance.
You can download or print your certificate of attendance by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate of Attendance section, and clicking on the Certificate of Attendance link to either download it or print it.
Participants may request a printed version of their certificate of attendance to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.
Directions for completing a course can be found by clicking here.
This course is intended for clinicians who provide behavioral health services.
This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, and a course evaluation.
