Implementation and Management of Teletherapy Services on College Campuses

Description

This course does not offer CE Credits. The same course is available for purchase and offers 1 CE hour for behavioral health clinicians.  See "related products" below.

As colleges continue to face surging mental health needs among students, the implementation of teletherapy services has emerged as a critical—yet complex—solution. This course provides a clear roadmap for behavioral health professionals who are navigating the logistics, ethics, and practical decisions of launching and managing virtual care on campus.

Whether you're initiating services from scratch or refining an existing program, this self-paced course equips you with actionable tools and strategies to lead your team with clarity, confidence, and compliance.

Tiffany Howard, LPC, NCC, BC-TMH, brings both clinical expertise and hands-on leadership experience to this course. As Coordinator of Web-based Services at a large university, she has overseen the full implementation of Therapy Assistance Online (TAO) and supported providers through every stage of teletherapy program development. Her dual role as a clinician and administrator uniquely positions her to guide others through the decision-making, planning, and management process.

Tiffany’s approach is grounded in real-world application and designed for immediate use. She presents the course material through a practical, problem-solving lens, walking participants step-by-step through common barriers and proven solutions in the college counseling context.

Topics include how to assess your institution’s readiness, evaluate teletherapy platforms, develop staffing and supervision plans, draft informed consent and policies, manage risk and crisis protocols, and effectively communicate with campus partners. You'll also learn how to build a robust implementation and training plan for both staff and students, as well as how to maintain service quality through effective post-launch management.

Key Takeaways:

• Strategic Staffing Decisions: Gain clarity on who should provide teletherapy services and how to support them with adequate training and supervision.

• Implementation Blueprint: Learn a replicable, step-by-step process for designing and rolling out a successful teletherapy program.

• Operational Readiness: Understand what questions to ask, how to prepare your team, and how to sustain and improve services over time.

Why this course?

• Real-World Experience: Designed by a teletherapy program coordinator who has implemented these systems at scale within higher education.

• Immediate Application: Offers ready-to-use templates, scripts, and policy insights that can be tailored to your setting.

• Mission-Driven Training: Offered by Telehealth Certification Institute, a nationally respected CE provider committed to equipping healthcare professionals with the highest quality training.

Learning Objectives:

• Explore the decisions of who should provide teletherapy services within an agency.

• Describe a step-by-step guide for how to fully implement teletherapy.

• List key questions one should ask before and during the implementation process, discuss key management tips after implementation.

With a thoughtful blend of strategy and practicality, this course helps you build a teletherapy program that is ethical, efficient, and sustainable. Let this be your guide as you lead your organization toward accessible, student-centered care.

Add this course to your cart to begin learning instantly.

Format and Access

This is a non-interactive, self-study course. Instruction consists of 1 hour of video instruction and an evaluation.

Course Details

Availability: 

From the time of registration, you have six months to access the coursework.

Who Should Attend: 

This course is intended for clinicians who provide behavioral health services. This continuing education course is designed for licensed behavioral health professionals and provides training in suicide prevention using expressive arts as an integrative approach. However, this is not a creative arts therapy course and does not provide training in creative arts therapy.

Teaching Methods: 

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to Attend: 

Course access and completion instructions.

Instructor and Disclosures

Instructor

About Tiffany Howard, LPC, NCC, BC-TMH

Tiffany has a B.A degree in Psychology from Winthrop University and an Education Specialist degree in Marriage and Family Therapy from the University of South Carolina. She is also a trained facilitator of the Nationally and Internationally renowned Prepare/Enrich Inventories.

In her role as a staff counselor & the Coordinator of Web-based Services at a large university, Tiffany not only provides individual, group and couples counseling services; she also oversees, coordinates and acts as the main consultant of telehealth services. These services include but are not limited to assisting in the full implementation and management of Therapy Assistance Online, TAO (an online platform that provides coping skills and teletherapy services).

Disclosure Statement:

The instructor(s) for this course receive compensation for their services. There are no reported conflicts of interest to disclose.

CE Hours

This course does not offer CE credits, just great content.

The same course is available for purchase and offers 1 CE hour for behavioral health clinicians.  See "related products" below.

This course is a non-interactive, online self-study.

Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

Accommodations and Policies

Close Captioning is available for live webinars and recorded video presentations.

You can click on the following links to view our policies:

• Accommodations for Individuals with Disabilities.
• Cancellation Policy
• Grievance Policy
• Support Options
• Disclosure Statement