Providing Integrated Services Using Telehealth

Description

This course does not offer CE Credits. The same course is available for purchase and offers 1 CE hour for behavioral health clinicians.  See "related products" below.

Behavioral health professionals are facing a watershed moment—where the urgency of client care, regulatory shifts, and technological adaptation collide. Integrated care is no longer optional; it’s essential, and telehealth is the bridge making it possible.

In this timely course, you’ll discover practical strategies for delivering integrated behavioral health services using telehealth, especially under the unique pressures and opportunities of a public health emergency. With the right framework, tools, and ethical grounding, you’ll learn to meet today’s challenges with clarity and confidence.

Jonathan Neufeld, PhD, brings over 15 years of hands-on experience in rural health and telehealth systems. As Program Director of the Great Plains Telehealth Resource and Assistance Center, Dr. Neufeld has helped countless providers across the country implement effective telehealth strategies—particularly in underserved communities. His deep understanding of clinical realities and system-level innovation makes him the ideal guide for this topic.

Dr. Neufeld’s approach is grounded in practical insight and guided by real-world examples. He makes complex systems digestible by walking learners through integration models, legal frameworks, and platform considerations, all while remaining attuned to clinicians’ daily workflow. Expect a clear, relevant, and immediately applicable training experience.

This course covers the full spectrum of integrated behavioral health models and where they fall along the “integration continuum.” You’ll learn how telehealth functions as more than a tool—how it becomes an enabler of interdisciplinary care, warm handoffs, efficient communication, and documentation workflows. You’ll also explore legal and ethical concerns unique to telehealth, including licensing across jurisdictions, consent practices, privacy laws, and regulations such as 42 CFR Part 2.

Key Takeaways:

• Master integrated care models: Gain fluency in the foundational frameworks of integrated behavioral health and how to apply them in telehealth practice.

• Use telehealth to connect care: Learn how to leverage technologies to support real-time collaboration, smooth transitions, and effective communication within interdisciplinary teams.

• Protect clients and yourself: Understand and apply the legal and ethical obligations of telehealth to safeguard client confidentiality and professional standards.

Why this course?

• Built for behavioral health clinicians: Designed specifically for your role and the challenges you face in blending telehealth with integrated care.

• Expert-led, insight-driven: Learn from a leading authority with real-world experience and national influence in telehealth implementation.

• A trusted CE provider: Telehealth Certification Institute is recognized for offering high-quality, practical, and ethical continuing education that puts clinician success and client care first.

Learning Objectives:

• List several models of integrated behavioral health and discuss the "integration continuum."

• Illustrate various ways telehealth technologies can be used to implement and enable IBH under a PHE scenario (handoffs, communication/summaries).

• List several legal/ethical considerations that are important to understand and apply when using telehealth (jurisdictions, consent, privacy, 42 CFR part 2, etc.).

Take the next step toward streamlined, ethical, and effective integrated care. With just one CE hour, you’ll walk away better prepared to navigate today’s hybrid care landscape—and serve your clients with greater confidence and coordination.

Add this course to your cart to begin learning instantly.

Format and Access

This is a non-interactive, self-study program and consists of an hour of video instruction and an evaluation.

Course Details

Availability: 

From the time of registration, you have six months to access the coursework.

Who Should Attend: 

This course is intended for clinicians who provide behavioral health services. This continuing education course is designed for licensed behavioral health professionals and provides training in suicide prevention using expressive arts as an integrative approach. However, this is not a creative arts therapy course and does not provide training in creative arts therapy.

Teaching Methods: 

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

How to Attend: 

Course access and completion instructions.

Instructors and Disclosures

Instructor

Jonathan Neufeld, PhD

Jonathan is Program Director of the Great Plains Telehealth Resource and Assistance Center (gpTRAC), a federally funded technical assistance program housed at the University of Minnesota Institute for Health Informatics. The Center provides telehealth training and consultation to interested healthcare providers across the Great Plains region. Dr. Neufeld has consulted on a wide range of projects related to rural health and telehealth over the past 15 years.

Disclosure Statement: 

The instructor(s) for this course receive compensation for their services. There are no reported conflicts of interest to disclose.

CE Hours

This course does not offer CE credits, just great content.

The same course is available for purchase and offers 1 CE hour for behavioral health clinicians.  See "related products" below.

This course is a non-interactive, online self-study.

Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

Accommodations and Policies

Close Captioning is available for live webinars and recorded video presentations.

You can click on the following links to view our policies:

• Accommodations for Individuals with Disabilities.
• Cancellation Policy
• Grievance Policy
• Support Options
• Disclosure Statement